Tenant Experience Lead - Community & Concierge

Antler; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology-driven living platform in Singapore is looking for a Tenant Experience Executive to deliver exceptional customer service and enhance the tenant experience. You will be responsible for facilitating check-ins, resolving conflicts, and planning community events. The ideal candidate will have at least two years of experience in customer-facing roles, strong interpersonal skills, and a diploma. Join us to help create memorable stays for our residents!

Qualifications

• Minimum of 2 years’ experience in a customer-facing role.
• Good command of spoken and written English.

Responsibilities

• Facilitating a warm and welcoming check-in, particularly on weekends.
• Handling and resolving flatmate conflicts and related issues.
• Planning and executing exciting community events.

Skills

Excellent interpersonal and problem solving skills

Ability to remain composed when dealing with difficult customers

Customer oriented

Self-motivated

Attention to detail

Education

Diploma in any field

Job description

A leading technology-driven living platform in Singapore is looking for a Tenant Experience Executive to deliver exceptional customer service and enhance the tenant experience. You will be responsible for facilitating check-ins, resolving conflicts, and planning community events. The ideal candidate will have at least two years of experience in customer-facing roles, strong interpersonal skills, and a diploma. Join us to help create memorable stays for our residents!