Temporary Staff – Service Excellence (4 to 6 Positions) - College Road

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading personnel service provider in Singapore seeks temporary staff to maintain service excellence. The role involves managing backlogs, case management, and performing administrative tasks due to a high volume of open cases, particularly in appeal for financial support. Candidates should possess a tertiary education, relevant work experience, and proficiency in data analytics tools like Tableau and Power BI. This position offers a competitive salary and working hours from Monday to Friday.

Qualifications

• Tertiary education in any discipline, preferably with 2–3 years of working experience.
• Prior experience in customer service is beneficial.
• Experience in a healthcare setting is an advantage.

Responsibilities

• Support the team with clearing backlog cases.
• Manage cases and perform administrative tasks.
• Handle appeal cases for financial support.

Skills

Customer service experience

Data analytics skills

Excellent writing skills

Microsoft Office 365 proficiency

Tableau proficiency

Power BI proficiency

Team player

Good time management

Education

Tertiary education (Diploma/Degree)

Tools

Microsoft Office 365

Tableau

Power BI

Job description

Job Title

Temporary Staff – Service Excellence (4 to 6 Positions)

Location

College Road

Contract Period

1 January 2026 – 31 December 2026

Working Hours

• Mon – Thu: 8:30 am – 6:00 pm
• Fri: 8:30 am – 5:30 pm

(with 1-hour lunch break)

Salary Range

Manager: $4,380 (Degree with at least 2 years of work experience / Diploma with at least 6 years of work experience)

About the Role

SE requires temporary staff to support the team with clearing backlog cases, case management and other administrative tasks as required. This is due to the high volume of open cases, particularly appeal cases for financial support including MP Appeals.

Job Requirements

• Tertiary education (Diploma/Degree) in any discipline, preferably with 2–3 years of working experience.
• Prior experience in customer service and/or data analytics skills. Experience in a healthcare setting is an advantage.
• Excellent writing skills and proficiency in Microsoft Office 365, Tableau and Power BI (for data analytics).
• Pleasant, motivated self-starter who displays initiative and is a good team player.
• Good time management, resourceful and able to work collaboratively with internal and external stakeholders.

If you meet the requirements, please submit your resume directly to [e-mail]

EA License No: 96C4864 Reg. No.: R2094940 Goh Khar Keow