Temporary Management Support Staff (Office of Student Affairs) - 5 months Contract

National University of Singapore; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

A major university in Singapore is seeking a Temporary Management Support Staff for a 5-month contract. This role involves providing administrative support for housing assessments and handling student enquiries via phone and email. The ideal candidate should possess good communication and organisational skills and be proactive in engaging with students. Experience with MS Form and Qualtrics is advantageous. Join us to support the Office of Student Affairs in enhancing the student experience.

Qualifications

• Good communication skills both in writing and speaking.
• Attention to detail and good organisational skills.
• Proactive in engaging with students and stakeholders.

Responsibilities

• Provide administrative support for housing assessments.
• Handle student enquiries via phone and email.
• Collate weekly updates of cases.

Skills

Good communication skills

Organisational skills

Proactive engagement

Education

A level or Diploma

Tools

MS Form

Qualtrics

Job description

Temporary Management Support Staff (Office of Student Affairs) - 5 months Contract

Job Title: Temporary Management Support Staff (Office of Student Affairs) - 5 months Contract

Posting Start Date: 18/12/2025

Job Description

This position will report to the Hostel Admission Services section within the Office of Student Affairs. This is a service role where the candidate is required to respond to students' hostel-related enquiries, as well as to provide support for the housing assessments in NUS.

• Administrative support for housing assessment
  • Contact and refer students to stakeholders as part of the housing assessment
  • E-filing of housing assessment reports according to guidelines
  • End to end tracking of referrals
  • To communicate with hostel coordinators as and when support is needed.
• Serve as frontline staff to handle students' enquiries via phone call and email.
• Collate weekly updates of cases.
• Provide administrative support for tagging students with external hostels.
• Perform ad hoc duties as assigned.

Qualifications

• A level or Diploma holders with good communication skills both in writing and speaking
• Good organisational skills and attentive to details
• Pro-active to engage stakeholders including students
• Knowledge of MS Form and Qualtrics will be an advantage (optional)

More Information

Location: Kent Ridge Campus

Organization: Office of Student Affairs

Department: Hostel Admission Services

Employee Referral Eligible: No

Job requisition ID: 31269