Temporary Management Support Staff (Office of Student Affairs)

National University of Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading university in Singapore is looking for a Temporary Management Support Staff to provide administrative support within the Office of Student Affairs. This role involves handling students' hostel-related enquiries, supporting housing assessments, and providing administrative assistance. The ideal candidate should possess strong communication and organisational skills, and a proactive attitude. Knowledge of MS Form and Qualtrics is advantageous. This role is critical in facilitating student services and ensuring effective communications.

Qualifications

• Good communication skills in writing and speaking.
• Strong organisational skills and attention to detail.
• Proactive approach to engaging stakeholders.

Responsibilities

• Provide administrative support for housing assessment.
• Handle students’ enquiries via phone and email.
• Collate weekly updates of cases.
• Support tagging students with external hostels.
• Perform ad hoc duties as assigned.

Skills

Communication skills

Organisational skills

Proactive engagement

Education

A level or Diploma

Tools

MS Form

Qualtrics

Job description

Temporary Management Support Staff (Office of Student Affairs)

Location: Kent Ridge Campus
Organization: Office of Student Affairs
Department: Hostel Admission Services

Overview

This service role reports to the Hostel Admission Services section within the Office of Student Affairs. The candidate will respond to students’ hostel‑related enquiries and support housing assessments in NUS.

Responsibilities

• Administrative support for housing assessment:
  • Contact and refer students to stakeholders as part of the housing assessment
  • Electronic filing of housing assessment reports according to guidelines
  • End‑to‑end tracking of referrals
  • Communicate with hostel coordinators as needed
• Serve as frontline staff to handle students’ enquiries via phone call and email
• Collate weekly updates of cases
• Provide administrative support for tagging students with external hostels
• Perform ad hoc duties as assigned

Qualifications

• A level or Diploma holders with good communication skills both in writing and speaking
• Good organisational skills and attentive to details
• Pro‑active to engage stakeholders including students
• Knowledge of MS Form and Qualtrics will be an advantage (optional)