Temporary Executive (11-month)

Temasek Polytechnic; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

A leading educational institution in Singapore is seeking a candidate for a temporary role in the Student Development & Alumni Affairs Department. The successful individual will support alumni engagement efforts, manage databases, and coordinate events. Candidates should have at least three years of relevant customer service experience and be proficient in Microsoft Office, especially Excel. This position requires meticulousness and the ability to work beyond typical office hours. Competitive compensation is offered.

Qualifications

• Minimum 3 years of relevant experience in customer service-related fields.
• Experience in handling large databases.
• Ability to work beyond office hours when needed.

Responsibilities

• Support operational work related to Alumni engagement and financial aids.
• Manage alumni contact database and respond to enquiries.
• Coordinate content creation for featured alumni.

Skills

Customer service oriented

Meticulousness

Good communication skills

Organizational skills

Interpersonal skills

Microsoft Office proficiency

Ability to handle large databases

Education

Qualification in any discipline

Tools

Microsoft Excel

Online tools

Job description

What the role is:

This is a temporary role with the Student Development & Alumni Affairs Department.

What you will be working on:

The successful candidate will be expected to support the department’s operational work related to Alumni engagement and financial aids & awards including but not limited to the following:

• Manual tracking of Alumni contributions and monitor staff to update contributions
• Respond to simple Alumni enquiries, and maintaining alumni contact database.
• Manage the distribution of monthly newsletters via “postman” platform and scheduling for weekly emailers
• Support in sourcing and maintaining a list of alumni merchant benefits
• Support in coordination for content creation of featured alumni
• Support in data checking for CCA Scholarships applications
• Support in organising CCA Scholarship ceremony such as RSVP, collation of photos for ceremony presentation
• Support in data checking & coordination with nominees for interviews for Temasek Student Excellence Awards (TSEA) nominations
• Support in the organsiing of TSEA ceremony such as RSVP, collating of photos, contacting top winners for photo shoots etc.
• Support in data checking for CCA Assistance Funds applications/nominations
• Support in managing graduation gift packs and alumni booth at graduation
• Support Dept-wide events such as Week Zero Orientation and these events may be held after office hours.

What we are looking for:

• Qualification in any discipline with relevant work experience, preferably 3 years, in customer service-related fields and handling large database.
• Meticulous and systematic in handling large databases.
• Good communication (written and spoken), organisational and administrative skills.
• Good interpersonal skills and able to work with a wide age group of customers and be service oriented.
• Proficient with Microsoft Office tools, especially excel, and online tools.
• Willing to work beyond office hours when required.

About Temasek Polytechnic

Established in 1990, Temasek Polytechnic (TP) is a leading institution of high learning nestled by the idyllic shores of Bedok Reservoir in Tampines. TP takes pride in equipping our students with lifelong skills and digital knowledge for a future of dynamic change.TP’s caring and vibrant culture is firmly rooted in our core values which drive a spirit of innovation, with a focus on industry, globalization and sustainability. “TP Cares” is our clarion call to ensure that our diverse community of learners has the opportunity to achieve their personal best, so that they can contribute meaningfully to the global community.Learner. Creator. LeaderWe envision the TP graduate as a values-led leader with vision, character and heart, excelling in the academic domain and beyond, and rising to the challenge of creating tomorrow.