Temp School Admin and Customer Service Officer (ITE College East)

CORNERSTONE GLOBAL PARTNERS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

A leading customer service provider in Singapore is looking for a candidate to assist customers with enquiries and provide administrative support at the Customer & Visitor Centre from 1 Dec 2025 to 8 May 2026. The role pays $13.53 per hour and requires working Monday to Friday, from 8:30 am to 5:30 pm.

Responsibilities

• Assist external and internal customers with enquiries, feedback, and requests.
• Provide simple course advising and guide applicants through enrolment.
• Support daily operations at the Customer & Visitor Centre.

Job description

Candidate will be required to work from 1 Dec 2025 to 8 May 2026.

Location

ITE College East, Customer & Visitor Centre (at Simei)

Duties

Customer Service

• Assist external and internal customers with enquiries, feedback, and requests via calls, emails, and face‑to‑face interactions at the counter.
• Provide simple course advising.
• Act as the gatekeeper for entry to the Customer & Visitor Centre.
• Assist with general enquiries as roving staff.
• Guide applicants through full‑time or part‑time enrolment at the call centre or using self‑help PCs/laptops at the counter.
• Handle certificate collection at the counter.

Administrative Duties

• Support daily operations at the Customer & Visitor Centre.
• Assist with document filing.
• Maintain, update, and organise departmental forms and records.
• Assist with data entry tasks.
• Access and input data into the CRM system, in‑house student records system, and queue management system.
• Perform other ad hoc duties as assigned.

Working Hour

Mon to Fri, 8.30am to 5.30pm

Salary

$13.53 per hour