Temp Patient Service Associate

Institute of Mental Health; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading mental health institution in Singapore seeks a Patient Service Associate to support patient care and administrative tasks. Responsibilities include providing reception services, managing patient registration, and scheduling appointments. Candidates should possess good communication skills and familiarity with digital systems. A GCE 'N'/‘O’ Level or Diploma is required, along with proficiency in Microsoft Office. Flexible working hours are offered.

Qualifications

• Must be confident and passionate about helping others.
• Ability to work flexible hours starting between 7:30am to 8:30am.

Responsibilities

• Provide clerical and operational support in Telehealth Team.
• Handle patient registration and scheduling appointments.

Skills

Service-oriented

Good communication and interpersonal skills

Technological proficiency

Education

GCE ‘N’/’O’ Level or Diploma

Tools

Microsoft Office applications

Job description

Patient Service Associate plays a crucial role in facilitating patient care and administrative functions, ensuring that patients receive timely and efficient services while maintaining a high standard of customer service.

Job Responsibilities

• To provide clerical and operational support in Telehealth Team
• Reception services including patient registration, scheduling appointments, billing, enquiries, and reporting

Requirements

Competency

• Service-oriented, confident and have a passion for helping others
• Good communication and interpersonal skills
• Skilled in utilizing and navigating digital communication systems and platform with strong technological proficiency

Educational and Professional Requirements

• GCE ‘N’/’O’ Level or Diploma holder
• Proficient in Microsoft Office applications
• Able to work flexible start time from 7.30am, 8am or 8.30am with latest end time at 6.00pm

About IMH

The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.