Temp Executive Assistant

Sport Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A public sports organization in Singapore is seeking a passionate individual for a customer service role focused on managing bookings for ActiveSG facilities. The ideal candidate will have a strong customer service background, excellent communication skills, and the ability to work weekends. This position offers a 12-month temporary contract and presents a unique opportunity to promote an active lifestyle and support the community.

Qualifications

• Self-motivated individual who values integrity and teamwork.
• 2 years of experience in customer service.
• Prior experience with facility bookings is preferred.

Responsibilities

• Assist customers on booking of ActiveSG facilities.
• Ensure customers adhere to the booking terms and payment.
• Attend to users’ feedback, queries, and complaints.

Skills

Microsoft Office

Excel

Customer Service Background

Good writing and communication skills

Job description

What the role is:

At Sport Singapore, we aspire to transform the nation through an active lifestyle designed around innovation, fun and meaningful sporting experiences. Sport has the unique ability to bring people together through play, regardless of age, gender, race, ability or social status. It imparts life values, nurtures character and builds resilience. It inspires and evokes the Singapore spirit through shared experiences and strengthens our national identity. We help Singaporeans Live Better Through Sport. Sport Singapore is constantly on the lookout for individuals who are passionate about what they do. Anchored in our values of Passion for Sport, Strength through Teamwork and Care for People, we believe in working and playing, not just as a team, but as a family.

What you will be working on:

Responsibilities

• Assist customers on booking of ActiveSG facilities
• Ensure customers adhere to the booking terms and conditions and being prompt in their payment
• Manage the mailbox and ensure timely follow up on any booking requests received
• Attend to users’ feedback, queries, request for quotations and complaints
• To follow-thru any booking requests received (end-to-end process)
• Analyse/prepare booking reports when necessary
• Assist to perform user administration and system tests for the mobile application

What we are looking for:

We are looking for self-motivated individuals who value integrity, teamwork and take pride in going the extra mile to provide excellent service to stakeholders and the community. This individual should be a sport advocate through living an active lifestyle and staying active. In addition, an ideal candidate should possess the following:

• Microsoft Office and Excel
• Customer Service Background
• Good writing and communication skills
• 2 years of experience in customer service
• Prior experience with facility bookings is preferred.
• Open to work on weekends when required.

Only shortlisted candidates will be notified. The level of offer will be commensurate with applicants’ experience and track records. Successful candidates will be offered a 12-months temporary contract.

About Sport Singapore

Why We Do What We Do? Simply because we believe that everyone can live better through sport. At Sport Singapore, we aspire to transform the nation through an active lifestyle designed around innovative, fun and meaningful sporting experiences. Sport has the unique ability to bring people together through play, regardless of age, gender, race, ability or social status. It imparts life values, nurtures character and builds resilience. It inspires and evokes the Singapore spirit through shared experiences and strengthens our national identity. We help Singaporeans Live Better Through Sport.