Telesales Manager

VERTICAL INSTITUTE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An innovative education provider in Singapore is seeking a Telesales Team Leader to lead a dynamic team and drive sales KPIs. The successful candidate will manage both B2C and B2B sales conversations while fostering a high-performance culture without politics. The role offers substantial earning potential with top managers earning over $20,000 monthly, alongside the opportunity for autonomy in building a revenue-generating team. This position works closely with the CEO to shape the future of sales operations.

Benefits

Massive earning potential

Full autonomy in team building

Performance-led incentives

Qualifications

• Proven experience managing telesales or inside sales teams.
• Deep understanding of outbound call activity and objection handling.
• Strong leadership and performance management skills.

Responsibilities

• Lead and coach a team of telesales executives to achieve sales KPIs.
• Monitor performance using dashboards and conversion data.
• Report to the CEO with accountability for revenue.

Skills

Team leadership

Sales psychology

Performance management

Data analysis

Coaching

Job description

Vertical Institute is a Registered Training Provider (RTP) that helps working professionals stay ahead in a rapidly changing job market. Our mission is to equip individuals with in‑demand skills through practical, industry‑relevant training that drives real career outcomes.

We’re committed to closing the digital skills gap by helping learners — from professionals to mid‑career switchers — gain job‑ready capabilities through industry‑relevant training. Designed for immediate application, our courses are taught by expert practitioners and include real‑world scenarios to ensure every graduate is prepared to thrive in the workforce.

To date, tens of thousands of learners have upskilled with Vertical Institute. As an Approved Training Organisation (ATO) under SkillsFuture Singapore (SSG) and The Institute of Banking and Finance Singapore (IBF), we are trusted by both individuals and companies seeking cutting‑edge, accredited education.

What You’ll Do

• Lead and coach a team of telesales executives to hit and exceed daily, weekly, and monthly sales KPIs
• Recruit, train, and ramp new hires quickly and effectively
• Monitor performance using dashboards, talk‑minutes, conversion data, and daily call targets
• Build a strong team culture that balances high performance with zero politics
• Partner with our marketing and admissions team to give feedback on lead quality and funnel efficiency
• Handle both B2C and B2B sales conversations as needed — especially for large volume enrolments
• Report directly to the CEO with full accountability for your team’s revenue

What We’re Looking For

• Proven experience managing telesales or inside sales teams (education sales experience is a plus)
• Deep understanding of outbound call activity, objection handling, and sales psychology
• Strong leadership, coaching, and performance management skills
• Data‑driven mindset — you can diagnose issues with numbers, not just intuition
• Hunger for growth, ownership, and building something scalable

Why Join Us

• Be one of the core leaders in a fast‑scaling, profitable edtech company
• Massive earning potential — our top TeleSales Managers can earn $20,000+ per month, combining base salary, individual commissions, and team override commissions
• Build your own revenue‑generating team with full autonomy — your own squad, your own numbers
• Compete directly with other managers
• Transparent, performance‑led incentives and uncapped growth opportunities
• Work directly with the CEO to shape the future of sales at Vertical Institute