Telephone Operator / Admin Assistant | Appointment Booking & Customer Calls | Toa Payoh | $10/hr #HYT

Recruit Express Pte Ltd; Singapore; Hybrid; SGD 12,000 - 15,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a contracted customer service assistant in Singapore. The 3 months contract, renewable, offers SGD 10 per hour and is based at Toa Payoh North. Responsibilities include handling calls, scheduling follow-ups, and providing basic support while updating records.

No prior experience is required; training will be provided. Working 4–5 days weekly with at least one weekend day; shifts vary across mornings and evenings.

Qualifications

• No experience required.
• Comfortable handling customer enquiries over the phone.

Responsibilities

• Handle inbound and outbound calls.
• Follow up with customers on appointments.
• Respond to general enquiries.
• Provide basic information and customer support.
• Update call outcomes and customer records in the system.
• Perform backend administrative duties.
• Support day-to-day clinic operations as required.

Skills

Customer service

Phone support

Job description

Contract / Employment Type: 3 Months Contract, Renewable

Salary: $10/hour

Location: Toa Payoh North

Working Hours:

• 4-5 working days per week
• Must be able to work at least 1 weekend day
• Shift timings include 8:30am - 6:15pm, 9:30am - 7:15pm, 10:15am - 8:00pm or 11:00am - 8:45pm
• Somedays can be half day

Job Scope:

• Handle inbound and outbound calls
• Follow up with customers on appointments
• Respond to general enquiries
• Provide basic information and customer support
• Update call outcomes and customer records in the system
• Perform backend administrative duties
• Support day-to-day clinic operations as required

Requirements:

• No experience required
• Comfortable handling customer enquiries over the phone