Telemarketer (Part Time) - B2B experience mandatory, Work from Home

ASIA ASSOCIATION PTE. LTD.; Singapore; Remote; SGD 20,000 - 60,000; Part time

Job summary

A leading company in telemarketing seeks a part-time team player for B2B telemarketing roles in Singapore. Candidates should have strong communication and negotiation skills, with at least one year of relevant experience. The role involves delivering scripted calls, tracking call outcomes, and conducting customer surveys. Working hours are flexible from Monday to Friday between 10:00 AM and 6:00 PM.

Qualifications

• B2B telemarketing experience is mandatory.
• Minimum of 1 year or 1 project experience in Customer Service/ Telemarketing preferred.
• Ability to conduct sales and marketing calls.

Responsibilities

• Delivering scripted talks to commercial clients.
• Solicit participation for events and conduct surveys.
• Track and maintain records of calls progress and outcome.

Skills

Time management

Communication skills

Customer understanding

Negotiation skills

Sales techniques

Job description

We are on the lookout for a team player with good time management, ability to understanding customer needs and behaviors. The candidate will deliver conversational scripts and achieve defined objective of each call.

If you have a positive determination, excellent listening and communication skills, as well as a team player, we’d love to meet you!

Job Responsibility

- Delivering scripted talks to commercial clients, describe the purpose of each call, to achieve objectives and follow actions.

- Objectives include solicit participation for events, seek clarification of information, share programs and products information, perform RSVP for invitations, conduct surveys, collate feedback on events and sales and marketing

- Follow through touch points of the call process.

- Tracking and maintaining records of calls progress and outcome

- Completing customer surveys to obtain information about potential customers

Job Requirement

- B2B telemarketing experience is mandatory.

- Requires weekday availability to support outreach to B2B customers.

Working hours anytime between Monday to Friday, 10:00 AM to 6:00 PM. (Minimum 4 working hours)

- Minimum of 1 year or 1 project experience in Customer Service/ Telemarketing preferred

- Ability to conduct sales and marketing calls and knowledge of sales techniques.

- Relaxed, confident telephone manner, and strong communication, negotiation and persuasion skills.

- Ability to convey message to customer and elicit answers.

- Computer skills.

- Result-oriented approach.

Salary Range

Part time: SGD8 to SGD10 per hour depending on experience