Telemarketer

SINGAPORE PROFESSIONAL IMMIGRATION SOLUTIONS; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading immigration consultancy in Singapore is seeking a motivated Telemarketer / Appointment Setter to make outbound calls and secure qualified appointments for consultations. The ideal candidate should possess strong communication skills and a results-driven mindset. This role offers a competitive salary plus commission per confirmed appointment, alongside performance bonuses and opportunities for career growth.

Benefits

Competitive base salary + commission

Performance bonuses

Career growth opportunities

Supportive team and training

Qualifications

• Proven experience in telemarketing, outbound sales, or appointment setting preferred.
• Excellent verbal communication and interpersonal skills.
• Confident and persuasive phone manner.
• Strong organizational and data entry skills.
• Self-motivated with a results-driven attitude.

Responsibilities

• Make outbound calls to potential customers from our lead database.
• Present services and value proposition confidently.
• Identify interest and qualify potential clients.
• Book and confirm appointments for sales team.
• Update CRM records with call outcomes.

Skills

Strong communication skills

Persuasive personality

Customer service skills

Results-driven mindset

Job description

We are seeking a motivated and confident Telemarketer / Appointment Setter to join our dynamic immigration consultancy team. In this role, you will make outbound calls to cold and warm leads, introducing our immigration services and assisting potential clients in understanding how we can support their relocation goals. Your main objective is to secure qualified appointments at our office for consultations with our immigration advisors.

The ideal candidate is a strong communicator with a persuasive personality, excellent customer service skills, and a results-driven mindset. Full training on our immigration programs and client approach will be provided.

Key Responsibilities

• Make outbound calls to potential customers from our lead database.
• Present our services and value proposition confidently and clearly.
• Identify interest and qualify potential clients.
• Book and confirm appointments for our in-office sales team.
• Update CRM records with call outcomes and appointment details.
• Meet or exceed daily and weekly performance targets.

Key Performance Indicator (KPI)

• Primary KPI: Number of confirmed appointments set in our office per week/month.
• Secondary KPIs: Call volume, conversion rate, and lead follow-up consistency.

Requirements

• Proven experience in telemarketing, outbound sales, or appointment setting (preferred but not essential).
• Excellent verbal communication and interpersonal skills.
• Confident, professional, and persuasive phone manner.
• Strong organizational and data entry skills.
• Self-motivated with a results-driven attitude.

What We Offer

• Competitive base salary + commission per confirmed appointment.
• Performance bonuses and career growth opportunities.
• Supportive team and full product/service training.
• Positive and energetic work environment.