Telecom Network Support Engineer – 24/7 Incident Resolution

SINGAPORE TELECOMMUNICATIONS LIMITED; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading telecommunications provider in Singapore is looking for candidates to assist with network transformations. The role includes attending to alarms, troubleshooting, and coordinating with vendors. Candidates must have a diploma in relevant engineering fields and experience in telecommunications. This position will involve shift work and a customer-oriented approach in a dynamic environment.

Qualifications

• At least 2 years relevant experience in telecommunications or multimedia engineering.
• Ability to work on shift/standby duty 24x7.
• Good report writing skills and conversant with Microsoft Office Suite.

Responsibilities

• Attend to activation for DWDM alarms and customer escalation.
• Perform troubleshooting and root cause failure analysis.
• Coordinate and assist in support with vendors and field teams.

Skills

Telecommunication Engineering

Computer Science Engineering

Electrical/Electronics Engineering

Linux knowledge

IP knowledge

Microsoft Office Suite (Word, Excel, PowerPoint)

Customer-oriented

Interpersonal skills

Education

Diploma in Telecommunication/Computer Science Engineering

Job description

A leading telecommunications provider in Singapore is looking for candidates to assist with network transformations. The role includes attending to alarms, troubleshooting, and coordinating with vendors. Candidates must have a diploma in relevant engineering fields and experience in telecommunications. This position will involve shift work and a customer-oriented approach in a dynamic environment.