Telco Retail Executive

MyRepublic Broadband Pte Ltd; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading telecommunications company in Singapore is looking for a retail associate to maintain coverage of their stores and assist walk-in customers. The ideal candidate has strong selling skills and is bilingual in English and Mandarin. This role involves working on weekends and public holidays, promoting services, and ensuring excellent customer service. Join a dynamic team in a rapidly growing organization that values wellness and teamwork.

Benefits

Wellness leave every quarter

Great company culture

Opportunities for growth

Qualifications

• GCE 'O'/'N' Level, with or without experience, or with minimum 1 year’s sales experience.
• Bilingual in English and Mandarin.
• Positive attitude with a passion for delivering excellent service quality to customers.

Responsibilities

• Maintain coverage of retail stores and assist walk-in customers.
• Promote MyRepublic services actively.
• Handle customer enquiries regarding products and services.

Skills

Strong selling skills

Bilingual in English and Mandarin

Knowledge of wireless and internet solutions

Customer service

Education

GCE O/N Level

Job description

The role:
This incumbent will maintain coverage of retail stores needed for our operations and assist walk-in customers at retail stores to sign up for MyRepublic services.

How you’ll contribute to MyRepublic’s success:

• To actively promote MyRepublic Fibre Broadband services, as well as other products and services

• To handle customers' enquiries on products and services

• To follow up with customers regarding their application for services

• Wiling to work on rotational shifts and locations

• Wiling to work on weekends, public holidays and roadshow locations

• Possess strong selling skills

• Self-driven and able to work under pressure

• Able to work independently

• Self-motivated and possess initiative to achieve targets set

What we offer in return:

• Exciting opportunities to create and grow in a rapidly growing organisation that is a disruptor in the telco space.

• Amazing colleagues and culture that encourages you to do your best work while staying authentic and true to yourself.

• Wellness first. We believe that wellness goes beyond team celebrations and birthday parties. Our holistic approach to wellness gives you opportunities to recharge, connect and explore, at and outside work. In addition to the standard leave entitlements, we offer:1 day of wellness leave every quarter for you to take or your health and wellbeing, and explore your personal passions.

We think you’ll fit in great with us if you:

• GCE ''O''/''N'' Level, with or without experience, or with minimum 1 year’s sales experience

• Bilingual in English and Mandarin to effectively communicate with Mandarin-speaking clients.

• Knowledge of wireless and internet solutions would be an advantage

• Positive attitude with a passion for delivering excellent service quality to customers

• Willing to perform shift duties on weekends and public holidays

From being the first to launch 1Gbps broadband plans and the first network optimised broadband service for gaming in Singapore, to crafting workplace practices that put wellbeing at its core, our values guide us in everything we do at MyRepublic. It’s the secret sauce that makes us tick. If you espouse the following, we know you would fit in great with us:

• Never Settle: We dream big. We are constantly curious and embrace bold ideas.

• Stronger Together: We create together. We win together, we fail together. We grow together, we celebrate together. We are at our strongest together.

• Empowered to Deliver: We deliver on our commitments. We are empowered to move fast and with confidence to get the right things done.

• We Care: We care for ourselves, one another and our customers. We value authenticity and embrace differences. We create the space to recharge, connect and explore to bring our best selves to work.

We believe that skills, knowledge and experience can come from a diverse range of life experiences. You may not have ALL the listed requirements for this role but this should not hold back! If you believe that you have what it takes for this position, are willing to learn, and you identify with the values and mission of MyRepublic, we would love to hear from you. We celebrate diversity and look forward to hearing from a diverse group of applicants. We do not discriminate on any factor in our hiring process