Technology Delivery Analyst (1 year renewable contract)

IPG SINGAPORE HOLDING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading IT services firm in Singapore seeks an experienced IT Systems Administrator. The role involves providing end-user support, managing servers, and ensuring compliance with industry standards. Candidates should possess a degree in Information Technology and have at least 3 years of experience in IT systems management. Familiarity with Azure and AWS solutions is preferred.

Qualifications

• At least 3 years of experience in managing IT Systems.
• Experience in Server Administration and Cloud-based environments.
• MCSA/MCSE/CCNA/Azure Fundamentals certification is a plus.

Responsibilities

• Provide end-user support on various operating systems.
• Maintain and administer servers and applications.
• Ensure compliance with industry best practices in IT.

Skills

Windows Operating System 11

Microsoft Office 365

Mac OS

Active Directory

DNS

DHCP

Microsoft Entra

Neurons

Jamf

Analytical skills

Communication skills

Good organisation skills

Multitasking skills

Willingness to learn

Education

Degree or Diploma in Information Technology

Tools

VMware

Azure

AWS

Job description

Job Description

• Possess a pleasant personality, a team player, with planning, organizing & interpersonal skills.
• End-user support on Windows Operating System 11, Microsoft Office 365
• End-user support on Mac OS, Microsoft Office for Mac, Jamf.
• Deploy, administer and maintain Microsoft Entra, Neurons, Autopilot, Active Directory, DNS, DHCP, in-house developed Management Tools.
• Maintain servers and network file back-up procedures including Azure backup.
• Ensure Industry best practices in IT are adhered to and can withstand audits.
• Ensure software licenses fulfill legal obligations at all times.
• Management on centralized anti-virus systems, Ivanti (LanDesk) and Jamf.
• Liaise with vendors on hardware and software purchase and maintenance/support.
• Maintain telephone (VOIP) system, escalating to vendors if necessary.
• Maintain accurate documentation on inventories, systems and networks.
• Provide fault resolution and escalation with level 2 & 3 teams.
• Willingness to learn, implement & manage new systems setup.
• Installations and responsible for execution, installation progress & timely delivery of Assignments.
• Able to assist the development team install application servers, upgrade of software.
• Manages Windows servers and Applications system.
• Ensure servers have 100% uptime.
• Monitor system logs and activity on all servers and devices.
• Work according to IT compliance and requirements

Job Requirements

• Candidate must possess at least a Degree or Diploma Information Technology or equivalent.
• Server Operating Systems/Applications (Including SQL Enterprise/Express-deployment, administration and maintenance/ VMware)
• Backup and Recovery systems and Windows backup /Cloud Based Environment
• Working knowledge of Microsoft Entra, Neurons, Autopilot, AD, DNS, DHCP and IIS.
• Familiar with Azure and AWS solutions.
• Familiar with ISO27001 compliance framework.
• At least 3 years of working experience in maintaining and managing IT Systems / Windows Servers Administration / Clouds / Data network Infrastructure.
• MCSA/MCSE/CCNA/Azure Fundamentals certification is an advantage.
• Analytical minded and an eye for details.
• Good organisation skill and able to work independently.
• Good Communication and writing skills.
• Good Multitasking skills
• Willing to learn and fast learner
• Able to work in a fast-paced environment