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A leading technology firm in Singapore is seeking a Service Technician to manage the installation, servicing, and repair of bathroom products. The ideal candidate will have at least 1 year of experience in plumbing or related fields and will be responsible for training contractors, documenting service work, and addressing client service requests, including urgent calls outside regular hours.
Installation, servicing, and on-site repair of bathroom products.
Conducting on-site technical training for contractors/plumbers on product installation.
Timely testing and commissioning of installed bathroom products for project handovers.
Documentation of service work and project status for tracking purposes.
Reporting of defective products to HQ.
Supporting after-sales service and attending to client service requests, including urgent cases outside normal working hours (evenings/weekends).