Technician

AIK LEE SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A technology solutions provider in Singapore is looking for a technical specialist to manage AV project installations and provide onsite support. The ideal candidate should have experience in project management, technical troubleshooting, and strong communication skills to liaise with clients. Responsibilities include installation, testing, and user training of AV equipment. This role requires proactive problem-solving and adherence to tight timelines.

Qualifications

• Experience in providing layout advice for projects.
• Proficient in AV hardware and software procurement.
• Strong ability to manage project timelines.

Responsibilities

• Assist in providing plans and layout advice for projects.
• Procurement of AV hardware and software, ensuring project needs.
• Maintain and monitor project timeline and equipment logistics.
• Perform installation, upgrading, and troubleshooting of equipment.
• Complete electrical wiring, programming, and basic construction setups.
• Manage testing and commissioning of AV devices.
• Conduct quality control analysis prior to events.
• Provide onsite support and training to end-users.

Job description

Responsibilities

• To assist in providing plans and layout advice for projects;
• To assist in procurement of AV hardware and software, ensure needs of the projects are adequately prepared;
• To plan, maintain and monitor project timeline and timely intervention as well as storing & transporting of equipment;
• To perform rack & stack, onsite installation, upgrading of devices/softwares, troubleshooting and repair of equipment, networking and other inhouse projects at customers’ premise(s);
• To complete electrical wiring and trunking, programming and basic construction of set-up (use of ladder may be required);
• To be responsible for managing, testing and commissioning of CCTV, ELV equipment, Bluetooth devices and other required devices;
• To ensure all testing, configuration, staging and upgrading of the projects assigned are completed on schedule.
• Liaise with client(s) on the requirements;
• Conduct quality control analysis prior to event;
• Diagnose and resolve technical issues, both hardware and software, when required;
• Attend to service calls related to equipment breakdown;
• Provide onsite support and training to user at end-user’s premise(s);
• Ensure production and updating of documentation such as user guides & etc.