Technical Trainer & Performance Coach (Facial, Skincare & Makeup Services)

EIG Dermal Wellness (S) Pte Ltd; Singapore; Hybrid; SGD 50,000 - 70,000; Full time

Job summary

A leading skincare and beauty company in Singapore seeks a Technical Trainer & Performance Coach to lead training across multiple centers. The role requires hands-on experience in facial, skincare, or makeup services, and fluency in both English and Chinese. You will guide new hires, conduct assessments, and develop innovative treatments. Enjoy a collaborative team environment with the opportunity to make a significant impact on service quality and client experiences.

Benefits

Full support during onboarding, including training at HQ

Opportunity to coach and lead innovation

5 days’ work week with regular hours

Qualifications

• 4+ years’ experience as a trainer or senior therapist/makeup artist.
• Experience in leading training sessions.
• Confidence delivering training in both English and Chinese.

Responsibilities

• Lead high-impact training sessions across facial, skincare, and makeup services.
• Conduct technical assessments and ensure SOP standards are met.
• Collaborate to develop innovative treatments based on market trends.

Skills

Hands-on experience in facial, skincare, or professional makeup

Fluent in English & Chinese

Strong technical skills

Organized and proactive

Education

Certified by CIBTAC, CIDESCO, ITEC (or equivalent)

Coaching certificate (ACTA, ICF, NLP, etc.)

Job description

Technical Trainer & Performance Coach (Facial, Skincare & Makeup Services)

Are you passionate about treatments, love grooming talent, and ready to take the lead?

We’re on the lookout for a hands-on, energetic, and inspiring Technical Trainer & Performance Coach to shape the next generation of skincare and makeup professionals across 4 to 9 centers. This isn’t just about training — it’s about creating transformation. From onboarding to upskilling, treatment protocol to consultation coaching, you’ll play a key role in building confident, high-performing teams who deliver real results. If you’re the kind of person who thrives on action, loves seeing people grow, and wants to make a visible impact — this is your stage.

Train with Purpose

Lead high-impact, bilingual (English & Chinese) training sessions across facial, skincare, and makeup services

Guide new hires through their full technical journey — theory, hands-on, SOPs, and confidence building

Run refreshers and workshops that close skill gaps and re-energize the team

Train new product/treatment launches with clarity, excitement, and structure

Build Service Excellence

Conduct technical assessments and ensure SOP standards are met across all centers

Update and refine treatment and makeup protocols to improve quality and service flow

Collaborate with the HOD to develop innovative new treatments based on market trends

Stay ahead of skincare and beauty trends to keep our offerings competitive

Coach for Real Results

Role-play consultation flows and help staff overcome objections with confidence

Improve the tools and flow therapists use to connect with clients and close the sale

Create long-term regime programs that deliver visible results and client loyalty

Be a go-to mentor who lifts morale while pushing for growth

What You Bring

4+ years’ hands-on experience in facial, skincare, or professional makeup

Experience as a trainer, team lead, or senior therapist/makeup artist

Certified by CIBTAC, CIDESCO, ITEC (or equivalent) – a must

Strong in technical skills, product knowledge, and SOP execution

Fluent in English & Chinese – you’re confident delivering training in both languages

Organized, proactive, and someone who takes pride in raising standards

Bonus: You hold a coaching certificate (ACTA, ICF, NLP, etc.)

What’s In It for You

A key role that directly impacts service quality, client experience, and center performance

The freedom to lead training across multiple locations and shape the standard

A collaborative team that welcomes new ideas and innovation

Full support during onboarding — including 3 weeks of training at our HQ in Malaysia

A chance to do more than just train — to coach, create, and lead

Additional Information

5 days’ work week, Mon to Fri, 9.00am to 6.00pm

Office directly connected to Paya Lebar MRT (Paya Lebar Square Office Tower)

Requires regular travel to between 4 and 9 AsterSpring retail centers in Singapore

Reports to the Head of Department (Skincare)

You’ll work closely with Center Managers, the Sales team, and HQ Training leaders

If you’re ready to step up, lead change, and bring out the best in others — this is your moment. Apply now and let’s grow together.

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