Technical Team Leader [Security Systems] - YL38

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a Technical Team Leader to manage service workflows and client relations. The ideal candidate should have a minimum Nitec diploma in Electrical/Electronic Engineering and at least 3 years of relevant experience. Responsibilities include team leadership, client management, and ensuring timely service deliverables. Generous salary package with various allowances included.

Qualifications

• At least 3 years working experience in relevant field.
• Experience in configuring and integrating third-party security systems will be an advantage.
• Must possess G50 clearance (Cat2A) for military site access.

Responsibilities

• Oversee service and maintenance workflow.
• Front line contact with clients on all service issues.
• Lead a team of service members and manage client interactions.
• Develop service plans and track milestones.
• Ensure timely delivery of maintenance commitments.

Skills

Hands-on experience in security systems

Technology savvy (hardware & software)

Education

Min Nitec diploma in Electrical/Electronic Engineering

Job description

Technical Team Leader

• Working location: Near Havelock MRT
• Working days & hours: Mon-Fri, 8.30am to 6pm (Willing to commit to rotational standby duties for activations outside working hours)
• Salary range: $3500 to $4200 + Car allowance $750 / Motor Allowance $400 / Company Van $150 (By reimbursement basis) + AWS + VB

Requirements

• Min Nitec diploma in Electrical/Electronic Engineering with at least 3 years working experience
• Hands‑on experience in security systems such as Integrated Security
• Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must
• Hands‑on experience in security system configuration, application programming and integration with third‑party systems will be an advantage
• Must be Technology savvy (hardware & software)
• Require G50 clearance (Cat2A) for access to military camps for work

Job scope

• Oversee the whole process of service cum maintenance workflow
• Front line contact with client representatives on all service/maintenance related issues
• Lead a team of service team members
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships
• Possess a knowledge base of each client’s business, organization and objectives
  Be responsible for operationally managing multiple aspects of the team.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non‑technical tasks

Interested candidate may contact me and send your resume via:#6585995673 or [e-mail] allow us to match you with our Clients. PLEASE INCLUDE [notice period, last drawn salary and expected salary] in your resume.