Technical Support (Security System) [CCTV | IP Video Surveillance | Access Control | Network Sy[...]

GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading security solutions company in Singapore is seeking a technical support specialist. The role involves network troubleshooting, project support, and system design in the CCTV industry. The ideal candidate has a relevant diploma or degree and at least 3 years of experience. Proficiency in AI tools and IP network understanding is essential. Interested candidates should apply via email with their updated resume.

Qualifications

• Minimum 3 years of related working experience in the Security / CCTV industry.
• Experience in router setup and configuration.
• Experience in IP network‑based video surveillance and door access control.

Responsibilities

• Perform basic network troubleshooting and provide ongoing technical support to customers.
• Support the service team on commissioning, preventive maintenance, and equipment testing.
• Develop and design surveillance or network systems alongside the project leader.

Skills

Network troubleshooting

Technical support

AI tools proficiency

IP network surveillance

Education

O Levels, Diploma, or Degree in IT Networking, Electronics & Electrical, IT Engineering, Computer Science, or Telecommunication Engineering

Job description

[Job ID: 1123582]

Responsibilities

• Perform basic network troubleshooting and provide ongoing technical support to customers.
• Support the service team on commissioning, preventive maintenance, and equipment testing.
• Develop and design surveillance or network systems alongside the project leader.
• Deliver projects according to schedule, client satisfaction, and installation standards.
• Carry out testing and commissioning of CCTV, Access Control, Intercom, Fire Alarm, AV, Public Address, and other Security & Communication systems.
• Provide support to project teams on new implementations.
• Troubleshoot technical problems and assist users in resolving issues.
• Analyze equipment failures to determine causes and recommend corrective actions.
• Support projects during DLP periods to ensure all rectification works are completed before handover.
• Perform ad‑hoc duties as assigned.

Requirements

• O Levels, Diploma, or Degree in IT Networking, Electronics & Electrical, IT Engineering, Computer Science, or Telecommunication Engineering.
• Minimum 3 years of related working experience in the Security / CCTV industry.
• Proficient in leveraging AI tools (e.g., ChatGPT, Copilot) to enhance productivity and problem‑solving.
• Experience in IP network‑based video surveillance, door access control, and intrusion system design and setup.
• Experience in router setup and configuration.

To apply, kindly send your updated resume to [e-mail]

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

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