Technical Support Engineer - Fresh Grads Welcome (Singapore)

Aurora; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technical support company in Singapore is seeking a Technical Support Engineer to provide technical support to customers and sales teams. The role involves troubleshooting, product testing, and conducting training sessions. Candidates should possess a diploma in Electrical/Computer Engineering and strong problem-solving skills. Fresh graduates are welcome to apply. Competitive salary and a completion bonus are offered.

Benefits

Completion bonus after 1-year contract

Qualifications

• Strong problem-solving, analytical, and communication skills.
• Able to explain complex concepts simply.
• Knowledge of logic control and communication protocols.

Responsibilities

• Respond to customer/sales inquiries on product specs & applications.
• Troubleshoot issues via phone, email, or on-site.
• Perform product testing, setup, and fine-tuning.
• Conduct post-sales training & update manuals.
• Support sales with technical explanations or presentations.

Skills

Problem-solving

Analytical skills

Communication skills

Active listening

Task prioritization

Education

Diploma in Electrical/Computer Engineering

Tools

Excel

HMI programming

SQL/MySQL

Programming (C#, Java, Python)

PLC knowledge (Keyence/Omron/Beckhoff)

Job description

A leading technical support company in Singapore is seeking a Technical Support Engineer to provide technical support to customers and sales teams. The role involves troubleshooting, product testing, and conducting training sessions. Candidates should possess a diploma in Electrical/Computer Engineering and strong problem-solving skills. Fresh graduates are welcome to apply. Competitive salary and a completion bonus are offered.