Technical Support Engineer (Bukit Batok)

Viskou System; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Singapore is looking for a candidate to assist with pre-sales inquiries, provide technical support, and train both staff and customers. Ideal applicants will have a diploma/degree in IT or Electrical/Electronic and some experience with CCTV systems. Attractive salary package and immediate availability required.

Benefits

Attractive salary package

Allowance

5-day work week

Qualifications

• Diploma/Degree in Information Technology/Computer Science, Electrical/Electronic or equivalent.
• Fast learner who is a team player and able to work independently.
• Experience with CCTV, Door Access, and Solar products is advantageous.

Responsibilities

• Assist the sales team on any pre-sales inquiries.
• Provide professional technical support to our customers.
• Perform CCTV product testings to understand our products.
• Provide trainings to internal staff and customers.
• Carry out after-sales support duties including troubleshooting.

Skills

Technical support

Team player

Fast learner

Troubleshooting

Education

Diploma/Degree in Information Technology/Computer Science or Electrical/Electronic

Tools

CCTV products

Door Access products

Solar products

Job description

Responsibility

1. Assist the sales team on any pre-sales inquiries
2. Provide professional technical support to our customers
3. Perform CCTV product testings to better understand our products
4. Provide trainings to both our internal staffs and our customers
5. Carry out professional after-sales support duties such as troubleshooting and warranty claim

Requirements

• Diploma/Degree in n Information Technology/Computer Science, Electrical/Electronic or equivalent;
• Team player, fast learner, and able to work independent;
• Working experience in CCTV, Door Access and Solar products will be advantageous;

Other Information

• 5 days work week (9:00~18:00, Mon~Fri);
• Work location: Bukit Batok;
• Attractive salary package + Allowance;
• Position availability: Immediately;

Interested candidate feel free to WhatsApp at [phone] or email resume to [e-mail]