Technical Support Engineer

RN CARE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent technical services company in Singapore is looking for a Technician to provide on-site and remote technical support. Successful candidates will handle installations, maintenance, and repairs while also delivering training to clients. A diploma in Electrical/Electronic Engineering or Information Technology, along with 2 years of experience, is required. Strong communication skills and a proactive approach towards customer engagement are essential. Applications can be submitted via email or by phone.

Qualifications

• At least 2 years of relevant work experience.
• Strong written and verbal communication skills.
• Proactive and positive attitude toward customer engagement.

Responsibilities

• Provide technical assistance via on-site visits and remote communication.
• Perform installation, maintenance, and repairs at customer locations.
• Deliver training sessions and product demonstrations.

Skills

Strong communication skills

Service-minded attitude

Presentation skills

Education

Diploma in Electrical/Electronic Engineering

Diploma in Information Technology

Job description

Job Description:

• Provide technical assistance to customers via on-site visits, phone calls, WhatsApp, and email communications.
• Perform installation, commissioning, maintenance, fault diagnosis, and repairs at customer locations.
• Collaborate with vendors to escalate and resolve complex technical issues.
• Deliver training sessions and product demonstrations to end users or clients.
• Handle internal product servicing and support training initiatives.

Requirements:

• Diploma in Electrical/Electronic Engineering, Information Technology, or a related field.
• At least 2 years of relevant work experience.
• Strong communication and presentation skills, both written and verbal.
• Service-minded with a proactive and positive approach toward customer engagement.

To submit your application, please apply online [e-mail] call +(65) 6223 0323 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900