Technical Solutions Engineer - Pre-Sales & Support

VISKOU SYSTEM PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A technology solutions provider in Singapore is seeking a Technical Support Specialist to assist the sales team with pre-sales inquiries and provide professional technical support to customers. Ideal candidates should have a diploma or degree in IT or a related field. Responsibilities include performing product tests, providing training to staff and customers, and conducting troubleshooting for after-sales support. Attractive salary and allowances offered.

Benefits

Attractive salary package

Allowances

Qualifications

• Diploma/Degree in Information Technology/Computer Science, Electrical/Electronic or equivalent.
• Team player, fast learner, and able to work independently.
• Experience in CCTV, Door Access and Solar products is advantageous.

Responsibilities

• Assist the sales team with pre-sales inquiries.
• Provide professional technical support to customers.
• Perform product tests to understand products better.
• Provide trainings to staff and customers.
• Carry out after-sales support duties like troubleshooting.

Skills

Team player

Fast learner

Independent working

Education

Diploma/Degree in Information Technology/Computer Science, Electrical/Electronic or equivalent

Tools

CCTV

Door Access systems

Solar products

Job description

A technology solutions provider in Singapore is seeking a Technical Support Specialist to assist the sales team with pre-sales inquiries and provide professional technical support to customers. Ideal candidates should have a diploma or degree in IT or a related field. Responsibilities include performing product tests, providing training to staff and customers, and conducting troubleshooting for after-sales support. Attractive salary and allowances offered.