Technical Project Manager (TPM) Lead

CYGNIFY PTE. LTD.; Singapore; On-site; SGD 120,000 - 150,000; Full time

Job summary

A leading telecom client in Singapore seeks a Technical Project Manager (TPM) Lead to manage and develop teams across multiple DXP domains. The ideal candidate will lead efforts in both agile and waterfall delivery, ensuring outcomes are predictable and aligned across teams. Candidates should have at least 12 years in technology delivery with strong analytical skills and a background in stakeholder management. This role is key to driving user experience improvements and leading continuous improvement practices.

Qualifications

• 12+ years of total experience in technology delivery, with at least 5 years in managing project/program teams.
• Proven track record in delivering large-scale, cross-functional software projects using agile practices.
• Strong analytical skills with the ability to interpret delivery metrics.

Responsibilities

• Lead and mentor a team of TPMs to drive agile and waterfall delivery excellence.
• Define and maintain a standardized delivery governance framework.
• Monitor delivery performance metrics and drive corrective actions.

Skills

Leadership

Agile methodologies

Stakeholder management

Analytical skills

Communication skills

Education

Bachelor’s degree in computer science, Engineering, or Information Systems

Advanced certifications in Agile, DevOps, or Program Management

Job description

Role: Technical Project Manager (TPM) Lead

Location: Singapore

We are partnering with a leading telecom client to hire a Technical Project Manager (TPM) Lead based in Singapore. This role is to managing and developing a team of Technical Project Managers (TPMs) across multiple DXP domains and journeys. This role ensures that delivery practices (both agile and waterfall), engineering alignment, and cross-domain coordination are consistent, predictable, and outcome-driven.

Accountabilities:

• Lead and mentor a team of TPMs across multiple domains to drive either (a) agile, DevOps-based or (b) waterfall-based delivery excellence
• Define and maintain a standardized delivery governance framework — covering sprint cadence, backlog hygiene, dependency tracking, and reporting.
• Oversee delivery execution across DXP domains, ensuring commitments are met with predictable outcomes.
• Lead monthly delivery health reviews, highlighting key risks, capacity challenges, and improvement opportunities.
• Act as thecentral delivery integratoracross DBE, ensuring synchronization between journeys, domains, and releases.
• Collaborate withRelease Program Managers (RPMs)to ensure alignment of delivery and release plans.
• Establish and maintain across-domain dependency management frameworkwith clear escalation paths.
• Monitor delivery performance metrics (velocity, predictability, throughput) and drive corrective actions where needed.
• Drive adoption of continuous improvement practices across all DXP squads
• Partner with Domain Owners (DXP) and Journey SDs (DBE) to balance Product, Tech Debt, and Technical Campaign backlogs across teams

Requirements

• Bachelor’s degree in computer science, Engineering, or Information Systems.
• Advanced certifications in Agile, DevOps, or Program Management (e.g., SAFe SPC, PMI-ACP, PgMP, CSM) preferred
• 12+ years of total experience in technology delivery, with at least 5 years inmanaging project/program teams or TPM functions.
• Proven track record in delivering large-scale, cross-functional software or platform programs using agile and DevOps practices.
• Experience in telecommunications, cloud platforms, or enterprise-scale digital transformation preferred.
• Strong analytical skills with the ability to interpret delivery metrics and drive data-informed decisions.
• Excellent leadership, facilitation, and communication skills.
• Proven ability to align cross-functional teams toward shared goals under time and complexity constraints.
• Strong background in stakeholder management, dependency resolution, and performance reporting
• Highly organized, proactive, and resilient in a fast-paced environment.