Technical Product Manager, AI Systems

A1; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

A1 is seeking a deeply technical product manager to shape AI system strategy for global users. You will partner with ML, backend, and mobile engineers to translate capabilities into reliable, end-to-end product behavior.

You will balance quality, latency, cost, and UX, define evaluation frameworks, and drive decisions from capability to user impact in a fast-moving environment.

Qualifications

• Strong grounding in computer science fundamentals.
• Solid understanding of ML concepts and production AI systems.
• Ability to read, review and discuss technical design documents.

Responsibilities

• Research and define end-to-end AI system requirements from capability to behavior to user impact.
• Translate model capabilities and data constraints into product and system decisions.
• Make hard trade-offs across quality, latency, cost, reliability, and UX.
• Work with ML, backend, and mobile engineers on system design, evaluation, and iteration.
• Define and evolve evaluation frameworks across offline metrics, online experiments, and human feedback.
• Drive execution with clear specs, strong judgment, and disciplined prioritization.
• Ensure systems ship quickly, safely, and reliably with strong feedback loops.
• Own product quality end-to-end – correctness, predictability, and user trust.

Skills

CS fundamentals

ML fundamentals

System design

Design docs review

Model evaluation & feedback

Prompt/pipeline iteration

Cross-functional collaboration

Tools

None

Job description

There are over 5 billion users using basic applications today such email, notes, tasks that are not AI-native. Our mission is to build a proactive smart assistant for everyday users to bring intelligence to conversations, errands, organising and workflows, with minimal prompting.

Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. The system must handle multi-step reasoning, interact with external tools, and remain reliable despite non-deterministic model behavior. Our objective is to help users complete tasks daily enjoyable with over ~90%* reduced time.

Role

This is a deeply technical, hands-on role. Work directly with engineers on system design, evaluation, and trade-offs-defining requirements, but shaping how the system works for global users. You work at the intersection of user needs, model capability, and system constraints, and are responsible for turning AI potential into real, reliable behavior in a real-world application.

What You'll be Doing

• Research and define end-to-end AI system requirements from capability to behavior to user impact
• Translate model capabilities, data constraints, and evaluation results into clear product and system decisions
• Make hard trade-offs across quality, latency, cost, reliability, and UX
• Work closely with ML, backend, and mobile engineers on system design, evaluation, and iteration
• Define and evolve evaluation frameworks across offline metrics, online experiments, and human feedback
• Drive execution with clear specs, strong judgment, and disciplined prioritization
• Ensure systems ship quickly, safely, and reliably, with strong feedback loops
• Own product quality end-to-end - correctness, predictability, and user trust

What You Will Need

Technical foundation

• Strong grounding in computer science fundamentals, including algorithms, data structures, and system design.
• Solid understanding of ML fundamentals and how modern AI systems behave in production.
• Comfort reading, reviewing, and discussing technical design documents.

AI & ML experience

• Hands-on exposure to AI-powered products, including LLM-based systems.
• Experience working with model evaluation, prompt or pipeline iteration, and feedback loops.
• Strong intuition for model limitations, hallucinations, bias, and drift.

Product leadership

• Proven ability to work closely with senior engineers and ML teams.
• Strong judgment and decision-making ability in ambiguous, fast-moving environments.
• Ability to balance ambition with technical and operational reality.

Nice to have

• Experience shipping AI-heavy consumer products.
• Background as an engineer or highly technical product manager.
• Strong intuition for AI UX patterns and failure handling.

Outcomes

• Product strategy clearly aligns AI capabilities with user needs and company priorities.
• AI features deliver real value, are understandable, predictable, and trusted by users.
• Decisions balance quality, speed, cost, and reliability effectively under uncertainty.
• Roadmaps and priorities are clear, with fast iteration based on real user feedback.
• Teams are aligned, focused, and able to execute on AI product goals with minimal friction.

How We Work

The best products today in the world were built by small, world class teams. We are a high talent density and hands-on team. We make decisions collectively, move at rapid speed, striking a balance between shipping high quality work and learning.

Joining our team requires the ability to bring structure, exercise judgment, and execute independently. Our goal is to put in hands of our users a truly magical product.