Technical Lead – Singapore (VAR Services)

Hawk-Eye Innovations Ltd.; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Hawk-Eye Innovations Ltd. seeks a Technical Guarantee Lead in Singapore to drive the technical delivery of VAR services for the Football Association of Singapore. You will own planning, configuration and live support across four SPL stadiums, ensuring reliability and performance on match days.

You will collaborate with the Operations Manager and Global VAR teams, enforce standards, train staff and manage incident response, always aiming for flawless, secure delivery of video review services.

Qualifications

• Proven technical problem solving in broadcast or VAR environments (≤140 chars).
• Knowledge of VAR hardware and software components (≤140 chars).
• Understanding of networking concepts and associated third‑party ecosystems (≤140 chars).
• Reliable and proactive, able to work with minimal supervision (≤140 chars).
• Strong communication to explain technical concepts to non‑technical stakeholders (≤140 chars).
• Willingness to travel within Singapore and nearby regions (≤140 chars).
• Flexible schedule to cover match fixtures, including evenings/weekends (≤140 chars).

Responsibilities

• Own the technical planning, deployment and delivery of the VAR service for SPL matches.
• Oversee configuration and testing ahead of each matchweek with regression coverage.
• Resolve live issues promptly with post‑match analysis and improvements.
• Ensure compliance with data security and IT standards across Singapore delivery.
• Train staff and maintain standards for on‑site and remote support.
• Collaborate with stakeholders to maintain flawless technical execution.

Skills

Technical problem solving

VAR technology knowledge

Networking principles

Autonomy

Communication

Travel willingness

Schedule flexibility

Tools

Windows

Nvidia

Blackmagic

Dante

Job description

Contract Type: Fixed Term – September 2026 to June 2029

Overview / Context of the Role

As the Technical Guarantee Lead for Hawk-Eye Innovations in Singapore, you will be joining one of the most innovative sports technology businesses in the world and will play a vital role as we embark on an ambitious growth journey with the ultimate goal of “Pioneering & Inspiring Change in Sport”. We have been innovating since 2001, challenging conventions to deliver solutions that make sport fairer, safer, more engaging and better informed.

This is a newly created role, established to lead the technical delivery of Video Assistant Referee (VAR) services in Singapore, following our new contract with the Football Association of Singapore (FAS). Reporting to the Operations Manager – Singapore (VAR Services), you will be responsible for the technical planning, implementation and match-day performance of the VAR service, delivered from the Replay Centre for matches played across 4 Singapore Premier League (SPL) stadiums.

You will be the first point of technical contact for the Singapore delivery, ensuring the Hawk‑Eye Guarantee is met on every match day, software releases are tested and committed ahead of each SPL matchweek, and any technical issues are resolved rapidly with minimal impact to FAS.

Key Responsibilities

Technical Strategy & Delivery

• Own the technical planning, architecture and deployment of the VAR service across SPL competitions, ensuring strict adherence to Hawk‑Eye best practice

• Deeply understand the contractual agreement and SLAs with FAS, ensuring hardware, software and infrastructure are robust enough to guarantee flawless delivery

• Prepare, set up and oversee the VAR technical configuration in the Replay Centre ahead of each matchweek

• Commit software releases with the necessary regression testing ahead of each SPL matchweek, liaising with the Global VAR Tech Lead

• Rapidly resolve live operational technical issues on match day, minimising impact to FAS, and conduct thorough post‑match technical analysis

• Review feedback and Portal tickets relating to the Singapore VAR service and implement necessary changes in a timely manner

• Constantly review and monitor hardware (VORs, RRAs, VARdict, Vokkero) to determine whether the most optimal and efficient solution is being used

• Provide technical expertise, architecture input and integration support during contract renewals and any new service sales in Singapore

Infrastructure & Operations Support

• Partner with the Operations Manager to oversee the technical delivery of Singapore Remote Support, including match‑day checklists, escalation protocols and issue tracking

• Aid the Operations Manager in technical training and documentation for on‑site and remote operational staff to ensure field readiness

• Enforce technical protocols, data security and IT compliance standards across the Singapore delivery

Training & Standards

• Take an active role in training staff assigned to FAS matches, in particular the VOR and RRA roles

• Define, communicate and monitor standards for on‑site troubleshooting and remote support

• Maintain and develop technical training content and standards for the Singapore team, incorporating regular skills development sessions

• Proactively seek out opportunities to improve personal technical knowledge through conversations with the Global VAR Tech Lead

Client & Stakeholder Relations

• Act as the trusted technical point of contact for FAS and associated stakeholders

• Liaise with other Hawk‑Eye Technical Leads to share good practice and drive forward the quality of delivery across the business

• Elevate Hawk‑Eye's reputation by ensuring technical execution remains flawless, robust and industry‑leading

Skills, Knowledge & Expertise

• Demonstrable technical problem solving experience from having worked on similar technology deployment or broadcast related projects. Previous experience delivering VAR on top‑flight domestic or international competitions is considered an advantage

• Knowledge of VAR technology from both a technical and hardware standpoint

• A solid understanding of networking principles and familiarity with key third‑party ecosystems used in football technology (Windows, Nvidia, Blackmagic, Dante, etc.)

• Proven track record of reliability and forward thinking, with evidence of furthering and improving existing technology

• Exceptional analytical and debugging skills to handle “near miss” scenarios and high‑profile technical anomalies under intense pressure

• Ability to work autonomously and without direct supervision

• Strong communicator, able to explain complex technical concepts effortlessly to non‑technical stakeholders

• Excellent organisational and prioritisation skills, with a proactive approach and willingness to take ownership of tasks

• Willingness to undertake occasional travel within Singapore and the surrounding region as required

• Flexibility to work a schedule aligned with match fixtures and seasonal peaks, including evenings and weekends