Technical Engineer

VISKOU SYSTEM PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A technology solutions provider in Singapore is seeking a Technical Support Specialist to assist the sales team with pre-sales inquiries and provide professional technical support to customers. Ideal candidates should have a diploma or degree in IT or a related field. Responsibilities include performing product tests, providing training to staff and customers, and conducting troubleshooting for after-sales support. Attractive salary and allowances offered.

Benefits

Attractive salary package

Allowances

Qualifications

• Diploma/Degree in Information Technology/Computer Science, Electrical/Electronic or equivalent.
• Team player, fast learner, and able to work independently.
• Experience in CCTV, Door Access and Solar products is advantageous.

Responsibilities

• Assist the sales team with pre-sales inquiries.
• Provide professional technical support to customers.
• Perform product tests to understand products better.
• Provide trainings to staff and customers.
• Carry out after-sales support duties like troubleshooting.

Skills

Team player

Fast learner

Independent working

Education

Diploma/Degree in Information Technology/Computer Science, Electrical/Electronic or equivalent

Tools

CCTV

Door Access systems

Solar products

Job description

Responsibility

1. Assist the sales team on any pre-sales inquiries
2. Provide professional technical support to our customers
3. Perform product testings to better understand our products
4. Provide trainings to both our internal staffs and our customers
5. Carry out professional after-sales support duties such as troubleshooting and warranty claim

Requirements

• Diploma/Degree in n Information Technology/Computer Science, Electrical/Electronic or equivalent;
• Team player, fast learner, and able to work independent;
• Working experience in CCTV, Door Access and Solar products will be advantageous;

Other Information

• 5 days work week (9:00~18:00, Mon~Fri)；
• Work location: Bukit Batok;
• Attractive salary package + Allowance;
• Position availability: Immediately;

Interested candidate feel free to WhatsApp at [phone] or email resume to [e-mail]