Technical Delivery Manager

A-IT SOFTWARE SERVICES PTE LTD; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

United Overseas Bank (UOB) in Singapore seeks a Cards Technical Delivery Manager to lead the Cards Technology application development team on global card programs. You will oversee end-to-end development, implementation and support on the mainframe, ensuring adherence to enterprise design principles and security controls.

You will drive cross-functional delivery, manage budgets and schedules, coordinate dependencies across domains, and provide L3 support as needed.

Qualifications

• 15+ years delivery experience in Cards solutions for global/regional deployments
• Experience delivering card programs with budgetary responsibility
• Ability to coordinate across multiple domain teams and vendors
• Proven track record of aligning delivery with security and enterprise design principles
• Strong stakeholder management and communication skills, including risk mitigation

Responsibilities

• Lead a team of application developers to plan technical deliverables within budget and schedule
• Plan and coordinate across domain teams to manage technical and security dependencies
• Liaise with Cards Technology and project managers to finalize requirements and deliverables
• Provide L3 production support and manage SIT/UAT and performance testing guidance
• Deliver status updates on technical delivery and project progress
• Coordinate with architects, security, and development leads to ensure compliant design
• Ensure timely production cutovers and post-implementation support
• Manage vendor engagement, RFQ/RFI/RFP processes and procurement risk assessments
• Oversee budgeting and financial reviews across projects
• Ensure project documentation complies with bank standards

Skills

Technical Delivery Management

Project Management

Stakeholder Management

Risk Management

Budgeting

L3 Support

Security Compliance

Vendor Management

Cross-team Collaboration

Requirements Gathering

Tools

Mainframe Platform

Job description

We are looking for a high-performing Cards Technical Delivery Manager to join the Cards Technology application development team to support the Group's strategy in building a world-class technology organization while embracing a culture of diversity and inclusion. The successful candidate will be responsible for managing the system development, implementation and support of strategic card projects and compliance on the mainframe platform and for building application systems globally and in conjunction with the other Cards application development teams and technology groups. The candidate should be able to conceptualize UOB's cards programs delivery from inception through implementation and deliver solutions in production across the Cards technology stack. He/she needs to ensure alignment with UOB's cards technology standards in the design and execution of projects.

• Lead a team of application development to plan technical deliverables to meet project's requirements within allocated budget and schedule.
• Plan & collaborate across different domain application teams to manage technical and security related dependencies of the solution
• Manage pre-approved project and be the liaison/escalation point to Cards Technology team
• Plan, monitor and manage risks/issues related to technical application delivery and to provide L3 support as needed
• Provide status update related to technical delivery
• Partner with Program and/or Project Manager managers, Business analysts and system analysts to collate, understand and finalize functional and technical requirements
• Partner with SA & subject matter experts to understand and implement functional and technical requirements
• Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment (e.g., function points)
• Partner with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
• Have a hands-on approach to ensure that the application teams build the enhancements according to the solution plan
• Partner with Test Manager to ensure completion of SIT, UAT, performance / load testing and application security testing with quality results
• Work with Security to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan
• Prepare and manage technical implementation plan across application teams
• Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
• Drive project and financial reviews with Technology Planning (L4 and L3 levels)
• Liaise with sourcing team to conduct RFQ/RFI/RFP, participate and review vendor selection including conducting risk assessment review and approval memo's submission.
• Work with vendor to ensure product deliveries are timely and good quality.
• Manage financials and budgeting coming from different projects.
• Ensure project documentation is done up in accordance to bank standards

Requirements

• Banking working experience is preferred
• More than 15 years' delivery record in developing and delivering global / regional Cards solutions for a multi-national/regional company with annual budgetary responsibility