Technical Content Developer

Dell; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading technology company is seeking a Technical Content Developer in Singapore. In this role, you will contribute to content development for key products and innovative projects using AI, while collaborating with product managers and engineers. The ideal candidate will have 3–7 years of experience in technical structured authoring and agile workflows. Join us to make a profound social impact as part of a dynamic team.

Qualifications

• 3–7 years in technical structured authoring (DITA, XML, Markdown).
• Strong grasp of Agile workflows and team experience.
• Experience in innovative projects like AI and interactive tutorials.

Responsibilities

• Contribute to content development for key product lines and solutions.
• Apply AI-assisted authoring, prompt engineering, and automation.
• Partner with product managers and engineers to define content needs.

Skills

Technical structured authoring

Agile development workflows

Conversational AI

Basic scripting

Job description

Ground-breaking products deserve to be accompanied by world-class technical information. Dell Technologies customers expect nothing less. That’s where our Technical Content Development team comes in. Working side-by-side with editors and illustrators, subject matter experts and stakeholders, the team creates clear, concise and easy-to-understand content for multiple channels. It takes an ability to research, analyze and synthesize complex subject matter. And it’s all underpinned by an understanding of how our technologies work and how they benefit customers.

Join us to do the best work of your career and make a profound social impact as a Technical Content Developer on our Technical Content Development Team in Singapore

What you’ll achieve

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Technical Content Developer on our Content Engineering & Translation team.

You will:

• Contribute to content development for key product lines and solutions.
• Apply AI-assisted authoring, prompt engineering, and automation.
• Partner with product managers, engineers, and designers to define content needs.
• Contribute to innovation projects (AI, chatbots, interactive tutorials, video-based learning).

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 3–7 years in technical structured authoring (DITA, XML, Markdown) and modern information development such as: media, APIs, and UX writing
• Strong grasp of development workflows such as Agile/Agile team experience
• Experience contributing to strategic, innovative, and/or transformative projects. Experience in conversational AI, interactive tutorials, and AI-powered content workflows.
• Familiarity with analytics dashboards to track content quality and engagement. Basic scripting (Power Automate, Python, JavaScript) to automate documentation tasks.