About the job
We are seeking an experienced and results-oriented Tech Project Manager. You will create scalable delivery frameworks, ensure alignment with business objectives, and drive operational excellence across Martech and digital transformation initiatives. This role involves close collaboration with senior leadership, cross-functional teams, and clients to ensure projects are delivered on time, on budget, and to the highest quality standards.
Key Responsibilities
- Develop and implement PMO policies, standards, and best practices, including governance models, approval workflows, and compliance protocols.
- Manage the complete portfolio of Martech and digital projects, ensuring proper intake, prioritization, and monitoring of KPIs such as health, timelines, and ROI.
- Provide leadership for high-risk and critical projects, direct escalations, and ensure success criteria, risk registers, and contingency plans are established.
- Oversee project financials, including revenue, cost management, and profitability; track billability, utilization, and P&L performance.
- Lead and mentor project managers and coordinators, guiding performance evaluations, skill development, and career planning to foster a culture of continuous improvement.
- Act as the primary point of contact for internal and external stakeholders, providing consistent updates via dashboards, reports, and project reviews while managing client expectations.
- Implement proactive risk identification and mitigation strategies and manage structured change management processes.
- Conduct project audits, milestone reviews, and retrospectives, capturing lessons learned to enhance future delivery.
- Support pre-sales efforts by collaborating on scoping, estimation, and feasibility assessments, validating delivery capabilities, and ensuring seamless handover to delivery teams.
- Stay current with MarTech tools, platforms, and trends, guiding teams to adopt innovations that enhance project delivery and client experience.
- Train and coach junior team members.
Requirement and Qualification
- 10+ years of project management experience, including at least 4 years in a leadership role.
- Proven experience establishing and leading a PMO, preferably in digital or Martech environments.
- Expertise in Agile and Waterfall methodologies, project governance, and resource management.
- Strong communication, leadership, and stakeholder management skills.
- PMP, PRINCE2, or equivalent certifications preferred.
- Experience in consulting or digital agency environments is advantageous.
- Must hold the necessary security clearance to manage government projects.
Singapore Citizens and Permanent Residents are welcomed to apply.