Tech Leader (ITOC) - ST-ANC230519 035/1

Xcellink Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading tech company in Singapore is seeking a skilled IT Support Specialist to provide infrastructure and end-user computing support. The ideal candidate will have a bachelor's degree in a relevant field and 2-3 years of experience. Key responsibilities include providing VIP support, managing user accounts, and performing regular maintenance on infrastructure technologies such as Microsoft Azure and M365. Excellent communication and troubleshooting skills are essential for this role.

Qualifications

• 2-3 years of relevant experience in IT support.
• Willingness to build professional relationships with staff and clients.
• Excellent technical, diagnostic, and troubleshooting skills.

Responsibilities

• Provide VIP support and onsite assistance as required.
• Manage user accounts and access control effectively.
• Perform regular infrastructure maintenance, including server patching.

Skills

Technical support

Troubleshooting

Interpersonal skills

Communication

Education

Bachelor’s degree in computer science, engineering, or a related field

Tools

Microsoft Azure

M365

TrendMicro

Druva

HPE servers

VMWare

Cisco Router

Switches

Firewall

Job description

Infrastructure support & End user computing support

Responsibilities

• VIP Support
• Onsite support when required
• Governance of administrator, user accounts & access control
• Infrastructure Support: Microsoft Azure, M365, TrendMicro, Druva, HPE servers, VMWare, Cisco Router & Switches, Firewall
• Creation of new OS image with MDT, with bi-monthly maintenance
• Bi-monthly applications/software version maintenance if required
• Managing of vendors for security & policy deviation
• Monthly servers patching & maintenance

Qualifications

• Bachelor’s degree in computer science, engineering, or a related field.
• Experience in a similar role would be advantageous.
• Excellent technical, diagnostic, and troubleshooting skills.
• Willingness to build professional relationships with staff and clients.
• Excellent communication, motivational, and interpersonal skills
• 2-3 years relevant experience.

Office working hours