Team Manager (MCST)

Exceltec Property Management Pte Ltd; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading property management firm in Singapore is seeking a proactive Team Manager (HQ) to oversee the operations and financial health of strata-titled properties. The ideal candidate will have a bachelor's degree and six to eight years of experience in property management, demonstrating leadership. Responsibilities include managing a high-performing team, operational excellence, stakeholder relations, and compliance. This role is crucial for enhancing property value and ensuring owner satisfaction. A collaborative mindset will be key to success.

Qualifications

• Bachelor’s degree in Property Management, Real Estate, Business Administration, or related field.
• Relevant certifications from institutions like SISV, BCA, or equivalent.
• Minimum six (6) years of experience in property management with a leadership role.

Responsibilities

• Lead and develop a property management team to achieve business goals.
• Ensure operational excellence in property management processes.
• Manage the property’s budget and financial performance.

Skills

Leadership

Operations Management

Financial Management

Stakeholder Relations

Strategic Planning

Compliance

Communication

Education

Bachelor’s degree in Property Management or related field

Tools

Property management software

Office productivity tools

Job description

The Team Manager (HQ) is pivotal in ensuring the strata-titled property's smooth operation and financial health. This role demands proactive leadership in managing daily operations, strategic planning, and delivering business results that enhance property value and owner satisfaction.

Key Responsibilities

• Leadership and Team Management: Lead and develop a high-performing property management team, setting clear objectives that align with business goals. Foster a collaborative environment that encourages innovation and efficiency.
• Operations Management: Ensure operational excellence across all aspects of property management, including maintenance, security, and vendor contracts. Drive initiatives that enhance property functionality and resident satisfaction.
• Financial Management and Business Results: Develop and rigorously manage the property’s budget, optimising costs, and maximising financial performance. Deliver financial targets, report on financial outcomes, and adjust strategies to meet financial goals.
• Stakeholders Relations: Build strong relationships with stakeholders, enhancing community engagement and addressing issues that impact satisfaction and retention. Ensure high service standards are maintained, directly influencing stakeholders' reviews and reputation management.
• Compliance and Regulatory Adherence: Ensure all property activities comply with relevant laws and regulations, mitigating risks and avoiding potential liabilities. Maintain readiness for audits and ensure compliance with all documentation practices.
• Strategic Planning and Execution: Work with the MCST council to develop long-term strategies that improve property valuation and operational efficiency. Lead sustainability initiatives to position the property as eco-friendly and cost-efficient.
• Meeting Coordination: Organize and facilitate the Annual General Meeting (AGM) and monthly council meetings. Prepare agendas, reports, and minutes for meetings, ensuring timely distribution and follow-up on action items.

Ad hoc duties may be required on an as-needed basis.

Required Qualifications

• Education: Bachelor’s degree in Property Management, Real Estate, Business Administration, or related field.
• Certification: Relevant certifications from institutions like SISV, BCA, or equivalent.
• Experience: Experience in property management, particularly in strata-living contexts. Minimum six (6) – eight (8) years of experience with demonstrable success in a leadership role.
• Computer Literacy: Proficiency in property management software and office productivity tools.