Team Lead, Operations & Customer Service

ZAHRA SG PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

ZAHRA SG PTE. LTD. is seeking a capable supervisor to oversee a team and ensure performance standards are met.

The role focuses on directing staff, coordinating daily tasks, and maintaining a safe, healthy work environment in a fast-paced setting. You will be responsible for meeting deadlines, approving work hours, and delivering excellent customer service at all levels, requiring strong leadership, communication skills, and a detail-oriented mindset.

Qualifications

• Demonstrated leadership and people-management abilities.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong accuracy.
• Reliable with high integrity and strong work ethic.
• Ability to work in a team and adapt in fast-paced environments.

Responsibilities

• Ensure employees meet performance expectations.
• Instruct and supervise subordinates.
• Maintain a safe, secure, and healthy work environment.
• Meet deadlines and approve work hours.
• Deliver excellent customer service at all levels.

Skills

Leadership experience

Communication skills

Attention to detail

Reliability

Teamwork

Professional appearance

Computer literacy

Organizational skills

Positive attitude

Education

High school diploma

Job description

ZAHRA SG PTE. LTD. is seeking a capable supervisor to oversee a team and ensure performance standards are met.

The role focuses on directing staff, coordinating daily tasks, and maintaining a safe, healthy work environment in a fast-paced setting. You will be responsible for meeting deadlines, approving work hours, and delivering excellent customer service at all levels, requiring strong leadership, communication skills, and a detail-oriented mindset.