Tea Shop Operations Lead: Premium Service

Align Recruitment Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent recruitment agency is seeking a Café Assistant to manage operations at a high-class tea shop in Singapore. The ideal candidate will have 1-2 years of experience in the FnB industry and strong leadership skills aimed at delivering an excellent customer experience. Responsibilities include preparing teas, maintaining cleanliness, and upselling products. Interested candidates should send their resumes for consideration, noting that only shortlisted candidates will be contacted.

Qualifications

• Minimum 1-2 years of experience in the FnB industry.
• Strong leadership and team management skills, emphasizing premium customer service.
• Proven ability to manage inventory and sales targets.

Responsibilities

• Prepare and serve a variety of teas following standardized recipes.
• Maintain cleanliness of the tea station and customer service area.
• Actively upsell café products to enhance customer experience.

Skills

Leadership skills

Customer service

Communication skills

Problem-solving

Organizational skills

Job description

A prominent recruitment agency is seeking a Café Assistant to manage operations at a high-class tea shop in Singapore. The ideal candidate will have 1-2 years of experience in the FnB industry and strong leadership skills aimed at delivering an excellent customer experience. Responsibilities include preparing teas, maintaining cleanliness, and upselling products. Interested candidates should send their resumes for consideration, noting that only shortlisted candidates will be contacted.