Tea Barista

HVALA PRIVATE LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local beverage company in Singapore is seeking a customer service representative who loves tea. The role involves greeting customers, engaging in meaningful conversations, and preparing beverages. It's essential to work well under pressure and maintain an organized workspace. Ideal candidates should be proactive, reliable, and can work on weekends and public holidays.

Benefits

Medical claim system

14 days of annual leave

Individual welfare fund

Qualifications

• Experience and interest in F&B.
• Passion for tea with knowledge sharing.
• Able to work weekends & public holidays.

Responsibilities

• Greet and assist customers with a friendly attitude.
• Engage customers on products and tea knowledge.
• Prepare, plate, and serve food and drinks.
• Maintain a clean and organized work station.
• Work closely with crew members for smooth operations.

Skills

Good communication and interpersonal skills

Fluent in English

Proactive and reliable

Ability to withstand stress

Job description

Description

• Customer Service : Greet and assist customers with a friendly attitude, attending to customers' queries and concerns.
• Customer Engagement & Satisfaction : Engage in meaningful conversations with customers on concept, products and tea knowledge. Ensure every customer leaves satisfied with their experience.
• Beverage Preparation : Prepare, plate and serve food and drinks, following recipes and quality standards.
• Opening & closing of outlets :
• Inventory : receiving and checking of inventory and perishables.
• Cleanliness & Organization : Maintain a clean and organized work station, including prepping ingredients, sanitizing surfaces, and keeping the cafe area tidy.
• Team Collaboration : Work closely with other crew members to ensure smooth operations and a positive work environment.
• Reports to : Outlet Manager

Requirements

• Experience and interest in F&B
• Passion for tea, including acquiring and sharing of tea knowledge
• Able to work weekends & public holidays

Skills & Abilities

• Well-groomed with good communication and interpersonal skills
• Fluent in English
• Proactive and reliable, able to adapt and learn quickly
• Ability to withstand stress and work well under pressure

Other job details

• 6 day work week, 8.8 hours/day
• Medical claim system
• 14 days of annual leave (upon completion of probation period, prorated)
• Individual welfare fund (upon completion of probation period, prorated)