TCM CLINIC RECEPTIONIST

TANG SHAN TCM HOLISTIC CARE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A reputed healthcare center in Singapore is looking for a front desk assistant to greet and assist patients, manage appointments, and perform administrative tasks. The ideal candidate should have customer service experience, good communication skills, and be able to work weekends. Joining this dynamic team offers the chance to support TCM physicians and maintain an organized reception area.

Qualifications

• Preferably 1 year of front desk or customer service experience.
• Able to communicate in English; Mandarin preferred.
• Friendly, responsible, and able to multitask.

Responsibilities

• Greet and assist patients at the front desk.
• Manage appointments, registration, and patient enquiries.
• Support TCM physicians with simple administrative duties.

Skills

Customer service skills

Communication skills

Multitasking ability

Basic computer skills

Job description

Job Description

• Greet and assist patients at the front desk
• Manage appointments, registration, and patient enquiries
• Answer phone calls and messages
• Handle billing, payments, and basic admin tasks
• Maintain a clean and organized reception area
• Support TCM physicians with simple administrative duties

Job Requirements

• Preferably 1 year of front desk or customer service experience
• Able to communicate in English; Mandarin preferred (to liaise with Mandarin-speaking patients)
• Good communication and customer service skills
• Basic computer skills
• Friendly, responsible, and able to multitask
• Able to work weekends if required
• Willing to work across multiple clinic locations (if needed)