TCM Assistant (Part-Time)

PERENNIAL (SINGAPORE) RETAIL MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare provider in Singapore is seeking a Patient Support role in a TCM clinic. Responsibilities include greeting and registering patients, assisting physicians, managing inventory, and maintaining a clean environment. The ideal candidate should have at least GCE 'O' Level or equivalent, 2 years of relevant experience, strong interpersonal skills, and be customer service-oriented. This position requires shift duties, including weekends and public holidays, and a commitment to patient confidentiality.

Qualifications

• 2 years of relevant experience in a TCM clinic or healthcare setting is preferred.
• Ability to work shift duties including weekends and public holidays.
• Must maintain patient confidentiality.

Responsibilities

• Greet and register patients upon arrival.
• Schedule and confirm patient appointments.
• Manage inventory of TCM products.
• Assist TCM Physicians with various procedures.

Skills

Interpersonal skills

Communication skills

Customer service orientation

Attention to detail

Education

GCE ‘O’ Level or equivalent

Job description

Responsibilities

Patient Management

• Greet and register patients upon arrival
• Schedule and confirm patient appointments
• Provide information about services, procedures, and pricing
• Assist with patient inquiries and direct them to appropriate physicians

Clinic Maintenance

• Manage inventory of TCM products
• Maintain a clean and organised clinic environment, ensuring that all tools and equipment are sanitized and ready for use

Treatment Support

• Assist TCM Physicians with various procedures
• Ensure that all clinical supplies are stocked and prepared for treatments
• Support physicians during therapies
• Monitor patient progress and note changes to inform physicians

Requirements

• GCE ‘O’ Level or equivalent, preferably with 2 years of relevant experience in a TCM clinic or healthcare setting
• Strong interpersonal and communication skills
• Customer service-oriented with a polite and professional demeanor
• Ability to work well in a team and independently
• High attention to detail and commitment to maintaining patient confidentiality
• Able to work shift duties including weekends and public holidays