T&T Senior Consultant - Sales & Service (Salesforce Technofunctional) - TH

Deloitte PLT; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading professional services firm in Singapore seeks an experienced Salesforce professional to design and develop solutions tailored to client needs. The role demands extensive CRM experience, leadership in Agile methodologies, and a proven track record in Salesforce implementations. Candidates must be ready for a consulting lifestyle with potential travel obligations. Join a team focused on impactful outcomes while fostering personal and professional growth.

Qualifications

• 6+ years of CRM experience with a minimum of 3 years on Salesforce.
• Strong expertise in Salesforce implementations and certifications.
• Familiar with platform authentication patterns like SAML and OAuth.

Responsibilities

• Design and develop Salesforce solutions based on requirements.
• Analyze technical requirements and translate them into application designs.
• Coordinate with Solutions Architects on integration and technical needs.

Skills

CRM expertise

Salesforce core platform

Sales Cloud

Service Cloud

Agile methodology

Data integration

Job description

About Deloitte

Our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focusing on making a tangible impact on society’s biggest challenges. We advise clients on purpose‑led growth and embed equitable, inclusive, and sustainable business practices. We foster a culture of respect and inclusion, celebrating diverse perspectives.

Ready to unleash your potential with us? Join the winning team now!

Location

Bangkok, TH

Job Responsibilities

• Design and develop Salesforce solutions based on customer requirements.
• Implement User Stories in an agile approach for CRM Systems or Salesforce applications.
• Analyze technical requirements and translate them into implementable application designs and configurations; evaluate possibilities with different technologies and platforms.
• Understand client business processes and constraints (budget, timeline, expertise, etc.) to define optimal and reasonable project scope and expectations.
• Create and defend solution estimate and SOW.
• Coordinate with Solutions Architects on integration, data consultants, and others as needed for specific technical design requirements.

Your Role as a Leader

• Develop diverse, high‑performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal and external stakeholders.
• Align your team to key objectives and set clear priorities and direction.
• Make informed decisions that positively impact sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively – leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energizing others, valuing individual differences, recognising contributions, and inspiring self‑belief.
• Deliver superior value and high‑quality results to stakeholders while driving high performance from people across Deloitte.
• Apply understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.

Requirements

• 6+ years CRM experience with a minimum of 3 years on the Salesforce core platform and Salesforce Marketing Cloud.
• At least 3 full life‑cycle Salesforce implementations with strong expertise and certifications in Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Force.com, Apttus.
• Strong understanding of Agile / Iterative delivery methodology.
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.).
• Understanding of systems architecture and ability to design scalable performance‑driven solutions.
• Familiarity with platform authentication patterns (SAML, SSO, OAuth).
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.
• Responsible for deliverables for project; capacity plan for specific plan, managing the development team.
• Ensure utilization of staff is optimised by tracking individual team member forecast.
• Allocating resources and responsibilities across the team to deliver business results and develop team members.
• Responsible for supporting quality programmes throughout the entire SDLC period.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre‑requisite.

Additional Information

Due to volume of applications, only shortlisted candidates will be notified. Deloitte will never reach out via messaging platforms for employment opportunities or request money or personal information; please apply via the official Deloitte website.

Requisition ID: 111000