T&T Senior Consultant - Operations, Industry & Domain Solutions (FSI Business Analyst) - MY

Deloitte PLT; Singapore; On-site; SGD 85,000 - 115,000; Full time

Job summary

A leading consulting firm in Singapore is seeking a Senior Consultant to impact lending products and processes. The ideal candidate will have extensive experience in banking projects, strong analytical and stakeholder management skills, and be able to articulate complex regulatory requirements. This role demands a collaborative approach within cross-functional teams, aiming to enhance operational efficiencies and support system implementations.

Qualifications

• Minimum of 6-8 years of working experience in the Consulting Industry and/or Financial Services.
• Experience in business analysis on lending projects within banking or financial services.
• Strong understanding of Southeast Asia market trends and regulatory impacts.

Responsibilities

• Gather and document business requirements for lending products.
• Analyze lending processes and recommend improvements.
• Support solution design and assist in user acceptance testing.

Skills

Analytical skills

Problem-solving skills

Stakeholder management

Requirements gathering

Communication skills

Process analysis

Education

Tertiary qualification in business, actuarial, finance or technology

Enrolled in or completed MBA

Tools

Excel

BPMN

Visio

Jira

Confluence

Job description

T&T Senior Consultant - Operations, Industry & Domain Solutions (FSI Business Analyst) - MY

Service Line / Portfolios: Engineering, AI & Data

Location: Kuala Lumpur, MY

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

Typical engagements

• Front office / sales and service transformation
• Omni-channel customer journey and experience design
• Digital enablement and platform implementation

Key Responsibilities

• Gather and document business requirements for lending products, processes, and systems through interviews, workshops, and research.
• Analyze current lending processes, identify inefficiencies, and recommend improvements to optimize operations and mitigate risks.
• Support solution design by translating business requirements into functional specifications and process models.
• Assist in user acceptance testing (UAT) and validation to ensure solutions meet documented requirements.
• Prepare process documentation, user guides, and training materials to support system adoption.
• Collaborate with stakeholders, including loan officers, underwriters, risk managers, and IT teams, to ensure alignment and resolve issues.
• Contribute to project planning, progress tracking, and reporting using project management tools.
• Ensure compliance with relevant regulatory and industry standards throughout project activities.

Requirements

• Tertiary qualification in a business, actuarial, finance or technology discipline
• Currently enrolled in an MBA program or have obtained the qualification with a well ranked institution
• Minimum 6-8 years of working experience in the Consulting Industry and/or Financial Services Industry – Banking Institutions
• Knowledge of Southeast Asia market, the core trends and drivers, with proficiency in articulating regulatory, economic, technological, and business impacts on key institutions
• Experience in business analysis on lending projects within banking or financial services.
• Proficiency in requirements gathering, process analysis, and documentation.
• Strong analytical and problem-solving skills, including data analysis and interpretation using tools such as Excel.
• Effective communication and stakeholder management skills.
• Ability to work collaboratively in cross-functional teams and manage competing priorities in a client-focused environment.
• Experience supporting or delivering lending system implementations (e.g., loan origination or servicing systems).
• Exposure to commercial lending processes or experience in relevant business roles (e.g., Relationship Manager, product owner, or similar).
• Familiarity with general ledger (GL) principles and regulatory requirements as they relate to lending.
• Knowledge of digital transformation, automation, and industry-specific lending platforms (e.g., FIS, Finastra).
• Experience with change management, end-user training, and adoption support.
• Familiarity with process modeling tools (e.g., BPMN, Visio) and requirements management tools (e.g., Jira, Confluence).
• Understanding of payment processing, AI, and risk management as they specifically relate to lending operations.

Due to volume of applications, we regret that only shortlisted candidates will be notified.