Systems/Network Engineer

ARGENTRA SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A leading IT security solutions provider in Singapore is seeking a skilled professional to offer support for NOC and product teams. This role includes project management, documentation, and a strong focus on customer needs. Candidates must have a diploma in IT with at least 3 years of relevant experience. Knowledge of various IT certifications is advantageous. The company offers training if necessary and values a problem-solving, team-oriented approach.

Qualifications

• Minimum of 3 years related NOC, network/server/endpoint support experience.
• Experience with IT infrastructure management tools.
• Up-to-date knowledge of business and industry needs.

Responsibilities

• Provide 2nd level and up support for NOC and product team.
• Project manage deployment of IT solutions.
• Documentation of processes and procedures.

Skills

NOC support

Network/server/endpoint support

Communication skills

Analytical and problem-solving

Team-working skills

Organizational skills

Education

Diploma in IT

Tools

Microsoft

Cisco

ITIL certification

CISA certification

CISSP certification

CREST certification

CEH certification

Job description

Responsibilities:

• Provide 2nd level and up support for NOC and product team
• Provide Level 2 or 3 product and solution support
• Deployment of servers, workstations and network equipment (e.g. Microsoft Windows, Linux/UNIX Systems, Virtualization, Security and Application Management Solutions) network, endpoint and server solutions (eg, Network, Systems and Security Monitoring Systems, NGFW, IPS, IDS, SIEM, Routers, Network/Security Analysis Tools etc)
• Be Subject Matter Expert in assigned product categories
• Project manage deployment of IT solutions
• Presales Support for IT solutions
• Documentation

Requirements: Minimum a Diploma holder in IT

• Minimum a Diploma holder in IT
• Possesses at least 3 years related NOC, network/server/endpoint support experience
• Experience in IT infrastructure management tools
• An up-to-date knowledge and understanding of business and industry needs as well as the technical demands
• Recognition of the importance of customer focus and/or of serving the needs of the end user
• Excellent communication skills, particularly the ability to communicate with staff who are not technically trained
• The skill to take on a variety of tasks and pay attention to detail
• Analytical and problem-solving ability
• Team-working skills and the ability to feel comfortable working with different work teams, clients and groups of staff across an organization
• Organizational skills and the ability to prioritize your workload
• Microsoft, Cisco, ITIL, CISA, CISSP, CREST, CEH product, networking, virtualization, security solutions knowledge and professional certifications will be a plus

Training will be provided if deemed necessary

Company Overview:

Argentra was founded in 2001 with a core focus on Information Security. A key achievement was winning a contract to develop and implement a custom data security application for the Defence industry. Our commercial clients benefit from our experience in high security environments. Argentra’s technical experts also provide technical consultation and support to other system integrators who require our specialised technical skills.

At Argentra, we put our customer’s interest first by understanding your problems, suggesting the solutions that you need. We won’t sell you what you don’t need. As a specialist engineering company, we have years of experience in developing custom security software, security risk consulting. Large System Integrators, Software Principals and Distributors engage Argentra to support their projects because our of specialist skills. For certain skills in Information Security, we may be the only expert provider of the skill set in Singapore.

Argentra is certified and has expert skills in different brands of IT Security Solutions which enable us to give good advice and recommendations to our clients. Our practical real-world experience enables us to deliver difficult security projects on time and on budget. We have the practical real-world experience to provide our clients with expert advice

Interested and qualified applicants for the above position, please submit comprehensive resumes stating current & expected salary to:

Argentra Solutions Pte Ltd

Email: [e-mail]

* Only short-listed candidates will be notified for interviews
* No phone calls regarding the positions will be entertained, please send in your applications via email/post