Systems Analyst

HL BUILDING MATERIALS PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading building materials company in Singapore is seeking an ERP Support Specialist to provide daily support for NetSuite users, troubleshoot system issues, and ensure data integrity. The ideal candidate has a Bachelor's degree and at least 5 years of ERP support experience, preferably with NetSuite. This position offers a dynamic work environment and opportunities for system improvement and user training.

Benefits

Transport provided at Jurong East and Woodlands MRT station

5 days work week

Qualifications

• 5 years of experience in ERP support, preferably with NetSuite.
• Strong understanding of NetSuite ERP modules and configuration.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Responsibilities

• Provide day-to-day support for Netsuite ERP users across departments.
• Troubleshoot and resolve system issues, errors, and user-reported problems.
• Monitor system performance and ensure data integrity.

Skills

NetSuite ERP support

Problem-solving

Communication skills

Analytical mindset

Education

Bachelor’s degree in Information Systems, Computer Science, Business, or related field

NetSuite Administrator or Suite Foundation certification

Tools

NetSuite

SAP

SuiteScript, SuiteFlow, SuiteAnalytics

Job description

Responsibilities

• Provide day-to-day support for Netsuite ERP users across departments (Finance, Sales, Operations, Productions, etc.).
• Troubleshoot and resolve system issues, errors, and user-reported problems.
• Monitor system performance and ensure data integrity.
• Collaborate with business users to gather requirements and translate them into system solutions.
• Analyze existing workflows and recommend improvements using NetSuite capabilities.
• Maintain and configure NetSuite modules including Financials, Inventory, Order Management, and CRM.
• Manage user roles, permissions, and access controls.
• Support regular system updates and testing.
• Develop and maintain saved searches, reports, and dashboards.
• Ensure accurate and timely reporting to support business decision-making.
• Create and maintain user guides, SOPs, and training materials.
• Conduct training sessions for new users and system updates.
• Support ERP-rated projects such as new module rollouts, integrations, and process automation.
• Assist in UAT (User Acceptance Testing) and post-implementation support.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business, or related field.
• 5 years of experience in ERP support, preferably with NetSuite.
• Netsuite Admistrator or Suite Foundation certification is preferred.
• Strong understanding of NetSuite ERP modules and configuration.
• Analytical mindset with strong problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Familiarity with SuiteScript, SuiteFlow, or SuiteAnalytics is a plus.
• Knowledge of SAP will be advantage.
• 5 days work week.
• Transport provided at Jurong East and Woodlands MRT station.