Systems Analyst

Franklin Templeton; Singapore; Hybrid; SGD 70,000 - 110,000; Full time

Job summary

Franklin Templeton in Singapore is seeking a Systems Analyst to support innovation projects within the Digital Assets Technology team. The role focuses on tokenized funds and live trading across a global platform, working with a mobile app, a web interface, and internal admin tools.

You will gather requirements, design interfaces, and perform testing while coordinating changes and ensuring smooth deployment. A Bachelor's degree and 2–4 years’ experience in IT projects are preferred.

Qualifications

• Bachelor's degree required.
• 2 to 4 years Systems Analyst or technical project experience.
• Financial Services experience preferred.

Responsibilities

• Analyze, design, integrate, and implement solutions for existing applications.
• Provide technical support and resolve user issues.
• Coordinate implementation of changes to existing applications.
• Prepare system test plans and scripts.

Skills

Strong communication

Time management

Multi-site collaboration

Interpersonal skills

Analytical thinking

Education

Bachelor's degree

Tools

SDLC

System testing

Mainframe environments

Job description

At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals, and navigate complex markets together. We leverage cutting edge strategies and deep insights to unlock opportunities for long term wealth creation. Our talented, global teams bring expertise that is both broad and unique.

From our welcoming, inclusive, and supportive culture to our globally diverse business, we offer opportunities not only to help you reach your potential, but also to contribute to our clients’ success.

The Digital Assets Technology team at Franklin Templeton is looking for a Systems Analyst to support innovation projects of small to large scale. Our team is focused on delivering technology to represent shares in mutual funds with tokens issued on blockchain platform(s) in a manner which permits live trading/exchange on a potentially worldwide and 24/7 basis. We support a mobile app focused on retail investors, a website focused on institutional investors and an internal admin tool for our customer support team. We have a variety of projects to enhance the current platform as well as projects to expand our reach outside the US and launch tokenized funds in Europe and Asia.

Solution Design

• Analyze, design, integrate, and implement solutions for existing applications, to include work processes, modifications, interfaces, and reports
• Consult with users to streamline application work processes
• Design interfaces and features for an existing application
• Participate in creating technical solutions to maximize efficiencies

Production Support

• Provide Technical Support and service by researching, responding appropriately to, and resolving users’ technical and data issues
• Work with the various technology teams to address technical issues
• Participate in user group or technical meetings to identify and address on-going needs

Requirements Analysis

• Work with project teams to understand and clarify business requirements
• Understand the modules and data model for an application and contributes to finalizing the business requirements

Implementation

• Coordinate implementation of changes to existing applications
• Document configuration and participate in code reviews and walkthroughs
• Prepare system test plans, test cases and scripts for a small-medium sized application
• Perform system and regression testing and help with triage and clarification of issues uncovered in user acceptance testing for the application development team
• Perform miscellaneous administrative duties as necessary
• Gather information and create reports on application related metrics

What will help you be successful in this role?

Experience, Education & Certifications

• Bachelor's degree
• Mutual Fund/Financial Services Experience
• 2 to 4 years Systems Analyst or technical project experience, preferentially on small-sized IT projects

Technical Skills

• Knowledge of blockchain, tokenized funds and digital assets
• Familiarity with a system development lifecycle methodology
• Basic experience with the system testing process
• Knowledge of desktop, client/server, web, and mainframe environments
• Knowledge of technology industry standards and trends within area of expertise
• Knowledge of technology platform architecture

Soft Skills

• Strong written and verbal communication and interpersonal skills
• Strong organizational and time management skills
• Ability to perform multiple, concurrent activities in a fast paced and multi-site, global team environment
• Ability to interact with team members in a local, international and multi-site environment
• Ability to maintain flexibility in a dynamic organization
• Ability to represent the department and company in a professional manner at all times
• Developing analytical, problem solving and decision-making skills
• Solves routine problems of moderate scope and complexity, following established policies and procedures

Work Schedule & Location

• Singapore-based hybrid role with overlap required with Central European Time (CET) during training and as needed

ASSOCIATE

At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals, and navigate complex markets together. We leverage cutting edge strategies and deep insights to unlock opportunities for long term wealth creation. Our talented, global teams bring expertise that is both broad and unique.

From our welcoming, inclusive, and supportive culture to our globally diverse business, we offer opportunities not only to help you reach your potential, but also to contribute to our clients’ success.