System Technician / Support Engineer

SIGMA.3 PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A technology company in Singapore is seeking a Networking Engineer to join their team. The ideal candidate should have 1-2 years of IT experience or be a fresh graduate with relevant qualifications. You will be responsible for troubleshooting networking issues and have knowledge of networking protocols. A positive attitude and team spirit are essential for this role. Shift work may be required.

Qualifications

• 1-2 years experience in an IT-based environment.
• Fresh grads with relevant Diplomas or NTC Certs welcome.
• Hands-on experience with Ruckus Wireless, Aruba, or Cisco Wireless preferred.

Skills

Layer-2 networking protocols

WIFI RF design

Network troubleshooting

Technical communication

Team collaboration

Education

Degree/Diploma in Computer Science/Information Technology/Electrical Engineering

Cisco Certification Network Associate (CCNA)

Certified Wireless Network Associate (CWNA)

Job description

Requirements

• At least 1-2 years experience in an IT-based environment.
• Fresh grads with IT or relevant Diplomas or NTC Certs may apply for an entry-level position.
• Knowledge of Layer-2 networking protocols (802.1x, TCP/IP, VLANs, OSPF & STP).
• Knowledge of WIFI RF design; perform/develop network topology, surveys, and heat maps.
• Possess knowledge of network routing/switching, firewalls, and wireless.
• Able to troubleshoot networking, hardware, software, and security issue.
• Preferably hands‑on experience with Ruckus Wireless; or alternatively Aruba or Cisco Wireless.
• Good communication skills and ability to manage user expectations and communicate well via written technical documentation or interactive sessions with customers.
• Technical communication, interpersonal, and program management skills with a strong desire to achieve customer satisfaction in a team‑oriented environment.
• Mature, independent, and possessing a positive working attitude with a strong urge to learn.
• Ability and desire to learn new technologies through self-study or classroom/lab leading to technical certifications.
• Willing to work on shift and able to work as a Standby Engineer (rotation; with allowance).
• A Team player is a must as we work as a Team.

Education / Certification Requirements

• Degree/Diploma in Computer Science/Information Technology/Electrical Engineering, or equivalent field of study
• Cisco Certification Network Associate (CCNA) or Equivalent
• Certified Wireless Network Associate (CWNA) or Equivalent
• Any professional technical certifications commensurate with the candidate’s work experience within networking and security domains.