System Support Engineer (Telecommunication/ PABX/ Alcatel) #71498

ANRADUS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology communications provider in Singapore is seeking a System Support Engineer specializing in telecommunication systems. The role involves configuring network peripherals and providing technical support to customers. Candidates should have at least an ITE certification and ideally a year of related experience in VoIP and PABX systems. This is a permanent position offering a salary of SGD 5000 plus performance bonuses.

Qualifications

• At least 1 year of related working experience.
• Good knowledge in IT and communication system/PABX.
• Experience in deploying and managing Voice/Data projects.

Responsibilities

• Configuration of Voice/Network peripherals.
• Provide helpdesk and remote support to customers.
• Build and maintain strong customer relationships.

Skills

Configuration of Voice/Network peripherals

Troubleshooting LAN/VoIP systems

Customer relationship management

Education

ITE Certification

Tools

Alcatel PABX

Mitel

Yeastar PABX

Job description

Overview

• Industry/ Organization Type: IT Communications Service Provider
• Position Title: System Support Engineer (Telecommunication/ PABX/Alcatel)
• Working Location: Central (Nearest MRT: Mattar)
• Working Hours: 5 days (Monday to Friday, 9am – 6pm)
• Salary Package: SGD 5000 + Performance Bonus
• Duration: Permanent Role

Responsibilities

• Configuration of Voice/Network peripherals, VoIP/ Cloud PABX, Network Switches etc.
• Provide helpdesk and remote support to customers, as well as onsite technical troubleshooting.
• Validate System Design Documents to ensure alignment with customer requirements.
• Build and maintain strong customer relationships through a proactive approach and positive attitude.
• Continuously acquire and update product knowledge in line with industry trends.

Qualifications

• At least ITE with minimum 1 year of related working experience.
• Experience in deploying and managing Voice/Data project, supporting VoIP telecommunication systems, network switches, troubleshooting LAN/VoIP systems is an advantage.
• Good knowledge in IT and communication system/PABX is required
• Alcatel, Mitel and Yeastar PABX knowledge will be an added advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [e-mail]. Please indicate #71498 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

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