System IT Engineer

JUSS SOLUTIONS GROUP PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

An IT support position at a prominent solutions provider in Singapore, focusing on daily IT operations and technical support for desktop and network environments. Requires a minimum of 1 year experience in IT and relevant educational qualifications. Ideal candidates are proactive, organized, and possess strong communication skills with a passion for problem-solving in a dynamic environment.

Qualifications

• Minimum 1 year of working experience in IT infrastructure or related field.
• CCNA/CCNP certification is an added advantage.
• Well-organized with good communication skills.

Responsibilities

• Responsible for day‐to‐day IT operations and provide full technical support.
• Diagnose and recommend solutions for technical issues promptly.
• Manage proper backup and implement IT security policies.

Skills

LAN/WAN network administration

Technical support

SQL database management

Firewall administration

Problem solving

Education

Professional Certificate/NiTEC, Diploma/Degree

Computer Science/Computer Engineering/Information Technology

Tools

Microsoft Windows OS

Active Directory

Job description

Responsibilities:

• Responsible for day‐to‐day IT operations and provide full technical support to ad‐hoc/maintenance customer for all set‐up, installation, configuration, upgrade, maintenance, troubleshooting, migration of desktops/notebooks PCs’ hardware/software, data and associated peripherals;
• Possess basic experience in LAN/WAN network administration of CLI switches, firewall administration and wireless access point;
• Ability to diagnose and recommend solutions for technical issues promptly. Respond and coordinate system fault recovery activities and cyber security incidents;
• Deploy, manage and maintain software and database;
• Apply patches, upgrades and configuration or other procedures as required;
• Control and maintain files access permission on servers;
• Manage proper backup is performed and restored in periodically basis;
• Implementation and upkeep of IT security policies;
• Manage IT inventory control and all requisition matters;
• Play an advisory role to Management on technical problems, IT upgrading and trends;
• Must be able to travel all over the island;
• Other work assigned by Manager.

Requirements:

• Professional Certificate/NiTEC, Diploma/Degree;
• Computer Science/Computer Engineering/Information Technology or equivalent;
• Minimum 1 year of working experience in IT infrastructure and/or the related field;
• CCNA/CCNP certification is an added advantage;
• Familiar with Microsoft OS (XP, Windows 7, Windows 8, Windows 10, 2003, 2008 and 2012), server support in end user environment, Active Directory, Backup Executive, Firewall and Switches, SQL database;
• Knowledge in network management and troubleshooting;
• Well‐organized, able to prioritize work tasks and executive with minimal supervision, responsible;
• Keen to learn, explore, disciplined, and responsible. Able to think ‘out‐of‐the‐box’ and have an aptitude for innovation and problem solving;
• Good communication skills, positive attitude, team player, resourceful and resolve problems independently;
• Possess Class 3 driving license is an advantage.