System Engineer lvl 2 at Ang Mo Kio, Up to $4,500 + Offsite stand-by Allowances $200 (Office hours)

SUCCESS HUMAN RESOURCE CENTRE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A tech support organization in Singapore is looking for an IT Support Specialist to provide essential support for Data Center operations. Responsibilities include resolving incidents, acting as a liaison for customers, and implementing system changes. Candidates should possess a minimum Diploma in Computer Science and relevant experience. Familiarity with technologies like Linux, Microsoft Azure Stack, and Active Directory is advantageous. This is a permanent role with competitive salary and allowances, along with shift requirements.

Benefits

Offsite stand-by allowances

Competitive salary

Qualifications

• Minimum 1 year of relevant working experience in IT infrastructure operation.
• Preferably with Microsoft Certification and/or ITIL certification.
• Able to work shifts, including weekends and public holidays.

Responsibilities

• Provide support for Data Center operations.
• Assist Customers in resolving incidents onsite.
• Maintain system configuration and generate administrative records.

Skills

Technical support

Incident resolution

Linux knowledge

Network troubleshooting

Customer service

Education

Minimum Diploma in Computer Science or equivalent

Tools

Microsoft Azure Stack

Active Directory/DNS

Commvault Backup and Recovery

Symantec Endpoint Protection

Job description

Job Responsibilities

• To provide support for Data Center.
• Assisting the Customer in the verification, isolation and/or provision of atemporary work around for the incident/problem logged.
• Resolving the incident/problem onsite.
• Escalating unsolvable problems and service requests to the System and/orSoftware Engineer and reporting the escalation to the Project Manager.
• Generating the relevant administrative records and reports.
• Introducing and integrating new technologies into existing environments.
• Applying operating system updates, patches, and configuration changes.
• Adding, removing, or updating user account information, resettingpasswords, etc.
• Answering technical queries
• Maintaining the configuration of the system.
• To implement Service Request and Change Request
• Contacting OEM/Vendor for technical support
• Able to work shift including weekends and public holidays.

Period

• Permanent

Location

• Ang Mo Kio

Working hours

• Mon – Fri: 8.30am – 6pm

Salary

• Up to $4,500 + Offsite stand-by Allowances $200

Job Requirements

• Minimmum Diploma in Computer Science, Computer Engineering or equivalent
• Minimum 1 year of relevant working experience in IT infrastructure operation
• Preferably with Microsoft Certification and/or ITIL certification
• Good Knowledge of following products will be advantageous: Linux, Unix, Active Directory/ DNS, Microsoft Azure Stack, Microsoft Windows 2016-2022, Commvault Backup and Recovery, Symantec Endpoint Protection

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[e-mail] (Reg No:R1332758)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg