System Engineer (Changi Airport)

MAESTRO HUMAN RESOURCE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A technology solutions provider in Singapore is looking for an IT Support Specialist to manage Windows Server environments and troubleshoot system issues. Responsibilities include performing upgrades, managing incident tickets from L1 to L3, and conducting health checks. Candidates should have a solid background in Windows Server, VMware, and antivirus management. This position offers a rotating standby schedule and is located at Changi Airport.

Qualifications

• Experience with Windows Server and user administration.
• Familiarity with patch management processes.
• Ability to troubleshoot system issues effectively.

Responsibilities

• Perform system upgrades and antivirus definitions.
• Manage L1 to L3 incident tickets.
• Conduct monthly system health checks.

Skills

Windows Server 2019 and above

Windows AD management

Antivirus management

VMware ESXi

SSL certificate concepts

Symantec EndPoint Protection

Job description

Requirements:

Windows Server 2019 and above

• Windows 10 and above
• Windows AD, user administration, management of GPO policies
• Windows CA and SSL certificates renewal
• Windows WSUS offline, WSUS manual catalogue import for windows security patch management
• Symantec EndPoint Protection (SEP), SEPM and Symantec LiveUpdate Administrator (LUA)
• VMware ESXi 7U3 and above, VMware VSAN stretch cluster, vCenter, NSX
• Splunk Enterprise, Kiwi Syslog Server, syslog protocol for centralized log collection
• Concepts of SSL certificates such as certificate, keys and cryptographic ciphers

Perform antivirus definition and security patches, OS, software and firmware upgrades in the system

Perform SSL certificate renewal of all certificates used in the system

Troubleshoot system issues including working with OEM supports to determine cause of issue and rectification plan

Perform monthly system preventive management health checks and reporting

Support system deployment changes during off-peak operation hours

Manage L1 to L3 incident tickets and service requests

Provide L2 support 24/7 based on a scheduled rotation basis

Working Location: Changi Airport

5 day week with team rotating standby