System Consultant (Permanent)

TALENTSIS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology firm in Singapore seeks a qualified individual for a role focused on system implementation and support. The ideal candidate will have expertise in Linux systems, networking concepts, and strong analytical problem-solving skills. Responsibilities include deploying customer solutions and troubleshooting issues while maintaining effective communication with stakeholders. Interested candidates should apply by sending their resumes to the provided email.

Qualifications

• Deep understanding of system logic.
• Knowledge of networking concepts (OSI & TCP/IP).
• Experience with system monitoring and performance tuning.

Responsibilities

• Deploy, configure, and maintain infrastructure and application components.
• Troubleshoot and resolve deployment or production issues.
• Support and execute acceptance testing with customers.

Skills

Analytical mindset

Problem-solving

Communication skills

Ability to automate processes

Tools

Wireshark

Microsoft Windows

Linux

Docker

Kubernetes

Ansible

Job description

Key Responsibilities

System Implementation & Support

• Deploy, configure, and maintain infrastructure and application components for customer solutions.
• Troubleshoot and resolve deployment or production issues, collaborating with software engineers where needed.
• Operate effectively in secure environments while adhering to all site and system security protocols.
• Conduct root cause analyses through structured testing and controlled environments.
• Manage incidents and service requests proactively with timely updates and clear communication.
• Participate in standby and on‑call rotations, including occasional after‑hours support.

Customer & Stakeholder Engagement

• Build trusted relationships with customers and partners through clear communication and technical credibility.
• Focus on customer success by understanding needs, resolving issues, and delivering measurable value.

Testing & Validation

• Support and execute acceptance testing with customers or stakeholders.
• Log, track, and investigate defects to ensure deployed solutions meet project and operational requirements.

Engineering Processes & Collaboration

• Continuously seek improvements in deployment and support processes, introducing automation where possible.
• Produce accurate, high‑quality technical documentation (e.g., Statements of Work, Incident Reports, User Guides).
• Share expertise with teammates through documentation and knowledge sessions.
• Collaborate with global engineering teams on deployments, issue resolution, and service enhancement initiatives.
• Foster a culture of learning, collaboration, and engineering excellence.

Required Skills & Attributes

• Strong analytical and problem‑solving mindset with a deep understanding of system logic.
• Solid knowledge of networking concepts (OSI & TCP/IP models) and experience with network analysis tools (e.g., Wireshark).
• Proficiency in Microsoft Windows and/or Linux (RHEL/AlmaLinux)—Linux expertise preferred.
• Experience with system operations, including monitoring, maintenance, capacity planning, and performance tuning.
• Ability to automate manual processes using scripting or configuration tools.
• Excellent communication skills, capable of engaging with developers, partners, and customers.
• Comfortable working under pressure, managing multiple priorities in dynamic environments.

Desirable Skills & Growth Areas

Experience or interest in:

• Supporting large‑scale data platforms and relational databases (Oracle, MS SQL, Postgres, MariaDB).
• Working with directory services (LDAP, Active Directory) and network equipment (Cisco, Dell, Arista).
• Distributed systems: Hadoop, Kafka, Elasticsearch, Redis, HBase.
• Containerization and orchestration: Docker, Kubernetes, ArgoCD, Helm.
• Automation tools: Ansible, Foreman, Puppet.
• Scripting and programming: PowerShell, Bash, Python.
• Database query languages: T‑SQL, PL/SQL.
• Monitoring and observability tools such as Nagios.
• Familiarity with ITIL, software development fundamentals, and collaboration tools (JIRA, Bitbucket, Confluence, SharePoint).

Work Location: Novena

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [e-mail] for immediate processing.

(EA Reg No: 20C0312)