Supervisor, Visitor Service @ Museum

ADECCO PERSONNEL PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading staffing agency in Singapore is looking for a customer service staff for various museums. Responsibilities include managing POS systems, training, and ensuring excellent service delivery. Applicants should have at least 2 years of experience in front-line roles, preferably in hospitality. The role requires flexibility and bilingualism. Competitive compensation of up to $3200 gross is offered, with additional benefits.

Qualifications

• Strong interpersonal skills, preferably bilingual.
• Proficient in Microsoft Office and Point of Sale Systems.
• 2 years of front line/customer service experience, preferably in hospitality.

Responsibilities

• Opening and closing of POS system.
• Daily gallery checks and reports.
• Arrange training for new trainees.

Skills

Interpersonal skills

Bilingualism

Proficient in Microsoft Office

Point of Sale Systems

Digital technologies

Service delivery

Problem resolution

Good communication skills

Telephone etiquette

Job description

Join us if you are passionate and have prior working experience in tourism / art institutions / customer service!

✨Job scope:

• Opening and closing of POS system
• Check and update briefing notes
• Activate and deploy up to 10 - 16 staff per day
• Arrange for training or other admin for new trainees
• Inventory check and update
• Daily summary report
• Daily gallery checks
• POS report checks (tally with Certis report)

💥 Requirements:

• Strong interpersonal skills, preferably bilingual
• Proficient in Microsoft Office, Point of Sale Systems, and digital technologies
• Experience in handling various payment modes
• 2 years of front line/ customer service experience, preferably in hospitality
• Skilled in service delivery, problem resolution, and service recovery
• Good telephone etiquette and communication skills
• Flexible in customer interactions in a front-facing role
• Willingness to work on weekends and public holidays

🕙Working Hours: 9:30am to 7:30pm daily (Fridays till 9:00pm)

📆 Working Days: 5 days/ week (Including weekends & PH)

📍 Various Museums available: Walking distance from City Hall, Raffles Place and Bras Basah MRT

💰 Compensation: Gross up to $3200
*Salary will commensurate with experience*

Interested individuals, please click APPLY button or send your resume to [e-mail]

*We regret to inform that only shortlisted candidates will be notified.

EA License No: 91C2918
EA Personnel No: R22105888
EA Personnel Name: Wong Zhi Cheng